BrandMentions vs SocialCX
BrandMentions
brandmentions.comSocialCX
socialcx.appSide by side
| Figure | BrandMentions | SocialCX |
|---|---|---|
| Price from | $99/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Social Media Listening Software | 8.6 (#7) | 7.8 (#35) |
| Alert channels | Email,Slack,RSS Feed,Webhook | email,Slack |
| Free plan | No | Yes |
| Historical data | 3 | 1 |
| Tracked query limit | 5 | 15 |
| Sentiment Analysis | AI sentiment analysis is included across the plans. | Yes |
Plans
BrandMentions
- Starter$99 a month
- Pro$299 a month
- Expert$499 a month
- Enterprise$1,299 a month
- Free trialFree
SocialCX
- FreeFree
- EnterprisePrice not published
- Starter$99 a month
- Growth$299 a month
- CustomPriced on request
In their own words
BrandMentions
BrandMentions monitors web and social sources for brand mentions and links, with reputation monitoring, sentiment analysis and news monitoring. Its listed social coverage includes Facebook, Instagram, TikTok, LinkedIn, YouTube, Reddit and Bluesky; other monitored sources include Booking, Tripadvisor, Yelp, Google My Business and Appstore. Update frequency varies by plan from daily to hourly or real time. Email alerts and new-link notifications are available, and reports can be shared. Expert includes white-label reports; Enterprise adds a branded platform hosted on the customer's domain, API access, Boolean search and full historical data. Starter costs $99 a month billed annually and includes five keywords, 5,000 monthly mentions and one user. Pro is $299 a month billed annually; Expert is $499 a month billed annually; Enterprise is $1,299 a month billed annually. A separate pricing note says from $79/mo (annual). There is no free plan, but a seven-day free trial costs 0.00 USD and can be canceled anytime. The service is available on the web.