Brand Intel From $39/mo · Free plan 9.0 Visit SocialCX
socialcx.app
Spec sheet
- Product
- SocialCX is a hosted social listening and analytics platform for monitoring brand perception and online conversations.Read 11 Oct 2026 · socialcx.app
- Intended users
- The platform is positioned for brand, marketing, customer experience, PR, leadership, operations, and agency teams.Read 11 Oct 2026 · socialcx.app
- Free plan
- YesRead 22 Sep 2026 · socialcx.app
- Integrations
- SocialCX says it connects to Slack, Zapier, and email for alerts and morning briefs.Read 11 Oct 2026 · socialcx.app
- Security
- The maker states that data is encrypted in transit and at rest and that workspaces are isolated with row-level security.Read 11 Oct 2026 · socialcx.app
- Compliance
- SOC 2 Type II is in progress, and a GDPR-ready DPA is available on request.Read 11 Oct 2026 · socialcx.app
- Support
- Priority support and an SLA are listed as plan features in the pricing comparison.Read 11 Oct 2026 · socialcx.app
- Company
- SocialCX is a product of Humatech OÜ, registered at Tornimäe tn 5, 2nd floor, 10145 Tallinn, Estonia.Read 11 Oct 2026 · socialcx.app
- AI analysis
- The platform scores sentiment with multi-model AI and detects anomalies in mention volume or sentiment.Read 11 Oct 2026 · socialcx.app
- Alert channels
- email,SlackRead 22 Sep 2026 · socialcx.app
- Historical data
- 1Read 22 Sep 2026 · socialcx.app
- Monitoring coverage
- It monitors social media, news, blogs, forums, and reviews across 100+ countries and 80+ languages.Read 11 Oct 2026 · socialcx.app
- Sentiment analysis
- YesRead 22 Sep 2026 · socialcx.app
- Setup
- The maker says most teams can start monitoring within five minutes without scripts or prior integrations.Read 11 Oct 2026 · socialcx.app
- Sources
- Named sources include X, Reddit, Facebook, Instagram, YouTube, Google News, Apple App Store, Google Play, Yelp, Amazon, and Walmart.Read 11 Oct 2026 · socialcx.app
- Tracked query limit
- 15Read 22 Sep 2026 · socialcx.app
- Workflow
- Teams can triage mentions in a unified inbox, route them to teammates, and review trends in dashboards.Read 11 Oct 2026 · socialcx.app
Plans and prices
Free Free $0 forever 5 tracked keywords · 1,000 mentions/month · 1 seat · 3 days data retention Read 11 Oct 2026 · socialcx.app
Enterprise Price not published Unlimited tracked keywords · Custom mentions per month · Unlimited seats · Unlimited data retention Read 22 Sep 2026 · socialcx.app
Starter $99 a month $99/mo 15 tracked keywords · 5,000 mentions/month · 3 seats · 10 days data retention Read 11 Oct 2026 · socialcx.app
Growth $299 a month $299/mo 40 tracked keywords · 25,000 mentions/month · 5 seats · 15 days data retention Read 11 Oct 2026 · socialcx.app
Custom Priced on request Custom pricing Custom keywords · custom mentions · custom seats · 30 days data retention Read 11 Oct 2026 · socialcx.app
Where Specifiction places it
- Social Media Listening Software#35 of 867.8
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