dig vs SocialCX

dig

Figure	dig	SocialCX
Price from	$25/mo	$99/mo
Free plan	Yes	Yes
Free trial	—	Yes
Open source	—	—
Web	Yes	Yes
API	Yes	—
Plans published	4	5
Spec score · Social Media Listening Software	9.0 (#2)	7.8 (#35)
Free plan	Yes	Yes
Intended users	The maker identifies brand and consumer insights teams, strategy leaders, communications and PR teams, agencies, research teams, and public sector teams as users.	The platform is positioned for brand, marketing, customer experience, PR, leadership, operations, and agency teams.
Security	The Enterprise plan lists SAML SSO, audit logs, a dedicated organization environment and full data isolation, and says customer data is never used for model training.	The maker states that data is encrypted in transit and at rest and that workspaces are isolated with row-level security.
Sentiment analysis	dig provides context-aware sentiment analysis for tone, topics, creators and changing positive or negative reactions.	Yes

dig has no write-up on Specifiction yet; its figures are above.

SocialCX has no write-up on Specifiction yet; its figures are above.