Breezeworks vs FieldConnect

Breezeworks gives service businesses tools to schedule and dispatch jobs, manage customer records, invoice, and collect payments. Its job calendar syncs across devices and team members, and customer records keep contact details, job history, payment records, and equipment information together. Invoices can include a business logo, contract terms, and photos of completed work. Customers can pay by card on-site or online through Square or Breezeworks Payments. The service can send targeted emails and texts for lead win-back, review requests, and seasonal promotions. Android and iOS apps support scheduling, invoicing, payments, real-time team tracking, messaging, customer history, and job notes; Breezeworks is also available on the web. All plans include payment processing through Square and Breezeworks Payments, QuickBooks integration, and email support. Solo costs $31.99 per month and includes one user. Team costs $41.99 per month plus $14.99 per user, with team scheduling, permissions, GPS tracking, dispatching, messaging, job mapping, and advanced reporting. A 14-day trial is listed, but there is no free plan.

FieldConnect is a paid field service management suite for Android, iOS and web. It connects technicians, dispatchers, back-office staff and other employees around mobile work orders, scheduling and service information. Technicians can update orders, add notes and view customer, equipment and service details, including while offline; synchronization occurs after connectivity returns. The service says field information can sync with an ERP in real time. Dispatchers schedule by availability, skills, crew assignment, location and other attributes, while GPS tracks technician locations and calculates routes. Core, Advanced and Enterprise plans are priced on request. Core includes native ERP integration, offline access, custom forms, time approvals, crew management, signatures and purchase orders. Advanced adds dispatch tools, GPS maps, availability tracking, project planning, messaging and reporting. Enterprise adds customer and quoting portals. Listed integrations include XOi, Microsoft Dynamics, Sage and Viewpoint.