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SPECIFICTION
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FieldConnect

fieldconnect.com

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Spec score 7.4 #22 of 27 in Electrical Contractor Software

What it is

FieldConnect is a paid field service management suite for Android, iOS and web. It connects technicians, dispatchers, back-office staff and other employees around mobile work orders, scheduling and service information. Technicians can update orders, add notes and view customer, equipment and service details, including while offline; synchronization occurs after connectivity returns. The service says field information can sync with an ERP in real time. Dispatchers schedule by availability, skills, crew assignment, location and other attributes, while GPS tracks technician locations and calculates routes. Core, Advanced and Enterprise plans are priced on request. Core includes native ERP integration, offline access, custom forms, time approvals, crew management, signatures and purchase orders. Advanced adds dispatch tools, GPS maps, availability tracking, project planning, messaging and reporting. Enterprise adds customer and quoting portals. Listed integrations include XOi, Microsoft Dynamics, Sage and Viewpoint.

Spec sheet

Product
FieldConnect is a mobile field service management suite that connects technicians, dispatchers, back-office staff, and other employees.Read 8 Oct 2026 · fieldconnect.com
Integrations
The integrations page lists XOi, Microsoft Dynamics, Sage, and Viewpoint, and invites customers to ask about other integrations.Read 8 Oct 2026 · fieldconnect.com
Headquarters
Raleigh, North Carolina, United StatesRead 28 Sep 2026 · fieldconnect.com
Founded
2002Read 28 Sep 2026 · fieldconnect.com
Customer portal
The Enterprise plan includes a customer portal for job tracking and service requests, plus a quoting portal with approval workflows.Read 8 Oct 2026 · info.fieldconnect.com
ERP sync
FieldConnect says it syncs field information with the ERP in real time to avoid duplicate entry and data discrepancies.Read 8 Oct 2026 · fieldconnect.com
GPS
FieldConnect uses GPS to track technician locations in real time and calculate routes to job sites.Read 8 Oct 2026 · fieldconnect.com
Implementation
FieldConnect describes its cloud-based service as including onsite implementation support and says deployment is intended to minimize demands on the customer’s IT team.Read 8 Oct 2026 · fieldconnect.com
Industries
FieldConnect lists HVAC, electrical, plumbing, building controls, commercial equipment, fire and life safety, security systems, facilities maintenance, and industrial cleaning among its industries.Read 8 Oct 2026 · fieldconnect.com
Offline mode
Technicians can continue working offline, and FieldConnect syncs their work after a connection is restored.Read 8 Oct 2026 · fieldconnect.com
Scheduling and dispatch
Dispatchers can schedule technicians based on availability, skills, crew assignment, location, and other attributes.Read 8 Oct 2026 · fieldconnect.com
Security and compliance
FieldConnect says custom forms can capture equipment, safety, and compliance data to help customers meet business and regulatory requirements.Read 8 Oct 2026 · fieldconnect.com
Support hours
Phone and email support are available Monday through Friday, 5:00am–5:00pm Pacific Time, excluding public holidays; after-hours messages receive a response the next business day.Read 8 Oct 2026 · fieldconnect.com
Work orders
Technicians can access and update mobile work orders, add notes, and view customer, equipment, and service details in the field.Read 8 Oct 2026 · fieldconnect.com

Plans and prices

Advanced Priced on request Everything in Core · unlimited users with Dispatch Portal · drag-and-drop dispatch board · GPS map view · technician availability tracking · project management planning · messaging · advanced reporting Read 8 Oct 2026 · info.fieldconnect.com
Core Priced on request For businesses that need core tools to manage technicians in the field · native ERP integration · offline access · mobile work orders · custom forms · daily/weekly time approvals · crew management · customer signatures · purchase orders Read 8 Oct 2026 · info.fieldconnect.com
Enterprise Priced on request Everything in Advanced · Customer Portal · service requests and job history · Quoting Portal · quote approvals · document, picture, and note uploads · unlimited customer and quoting users Read 8 Oct 2026 · info.fieldconnect.com

Every FieldConnect plan and price →

Strong points and limits

Strong points

  • Android, iOS and web access
  • Offline work with later synchronization
  • Real-time ERP information syncing
  • GPS location tracking and route calculation
  • Custom forms for compliance data

Limits

  • Paid plans with pricing on request
  • No free plan
  • Support excludes public holidays
  • Advanced portals require Enterprise

Who it suits

It suits HVAC, electrical, plumbing, facilities and other listed field-service industries needing connected mobile and dispatch workflows. Organizations should confirm plan scope and integration needs during pricing discussions.

Verdict

FieldConnect covers mobile work, dispatch, GPS and ERP coordination across three plan levels. The lack of published pricing and plan-specific features makes a detailed requirements review important.

Where Specifiction places it

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