Commusoft vs FieldConnect
Commusoft
commusoft.comFieldConnect
fieldconnect.comSide by side
| Figure | Commusoft | FieldConnect |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Electrical Contractor Software | 8.7 (#2) | 7.4 (#22) |
| Customer portal | Customers can view job information, approve quotes and pay invoices through the customer-facing experience. | The Enterprise plan includes a customer portal for job tracking and service requests, plus a quoting portal with approval workflows. |
| Founded | 2006 | 2002 |
| Headquarters | London, UK | Raleigh, North Carolina, United States |
| Integrations | Official integrations include QuickBooks Online, Xero, Stripe, Mailchimp, HubSpot, Gmail, Google Calendar, Outlook, GoCardless, Zapier, Sage, Pipedrive, FreeAgent and naturalForms. | The integrations page lists XOi, Microsoft Dynamics, Sage, and Viewpoint, and invites customers to ask about other integrations. |
| Offline mode | Yes | Technicians can continue working offline, and FieldConnect syncs their work after a connection is restored. |
Plans
Commusoft
- Go PaperlessPrice not published
- Customer JourneyPrice not published
- AutomationPrice not published
- Commusoft Jobs CorePriced on request
FieldConnect
- AdvancedPriced on request
- CorePriced on request
- EnterprisePriced on request
In their own words
Commusoft
Commusoft is paid software from a London-based maker founded in 2006. It runs on the web, iOS, and Android, with mobile apps for both major mobile platforms. Listed capabilities include job tracking, custom forms, operational control, invoicing and payments, recurring jobs, a customer portal, offline mode, and route optimization. Three plans organize additional functions. Go Paperless covers job tracking, custom forms, and operational control. Customer Journey adds commercial contracts, optimized scheduling, and online booking. Automation is described for high-volume scheduling and includes automation and customizable security roles. Pricing is on request, and no individual plan prices are listed. The combination of web access, mobile applications, and offline mode supports work across devices, while route optimization addresses field movement. Recurring jobs, invoicing, payments, and a customer portal cover continuing customer work and transactions. The plan descriptions distinguish operational forms, scheduling, booking, contracts, automation, and security roles, allowing prospective buyers to identify which named tier matches their listed needs.
FieldConnect
FieldConnect is a paid field service management suite for Android, iOS and web. It connects technicians, dispatchers, back-office staff and other employees around mobile work orders, scheduling and service information. Technicians can update orders, add notes and view customer, equipment and service details, including while offline; synchronization occurs after connectivity returns. The service says field information can sync with an ERP in real time. Dispatchers schedule by availability, skills, crew assignment, location and other attributes, while GPS tracks technician locations and calculates routes. Core, Advanced and Enterprise plans are priced on request. Core includes native ERP integration, offline access, custom forms, time approvals, crew management, signatures and purchase orders. Advanced adds dispatch tools, GPS maps, availability tracking, project planning, messaging and reporting. Enterprise adds customer and quoting portals. Listed integrations include XOi, Microsoft Dynamics, Sage and Viewpoint.