FieldConnect vs RazorSync
FieldConnect
fieldconnect.com
RazorSync
razorsync.comSide by side
| Figure | FieldConnect | RazorSync |
|---|---|---|
| Price from | — | $90/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Electrical Contractor Software | 7.4 (#22) | 8.7 (#3) |
| Customer portal | The Enterprise plan includes a customer portal for job tracking and service requests, plus a quoting portal with approval workflows. | The customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online. |
| Founded | 2002 | LinkedIn lists RazorSync as founded in 2010. |
| Headquarters | Raleigh, North Carolina, United States | Brentwood, Tennessee, United States |
| Industries | FieldConnect lists HVAC, electrical, plumbing, building controls, commercial equipment, fire and life safety, security systems, facilities maintenance, and industrial cleaning among its industries. | The maker says the platform supports 20 core industries, including HVAC, plumbing, electrical, lawn care, appliance repair, IT repair and alarm services. |
| Integrations | The integrations page lists XOi, Microsoft Dynamics, Sage, and Viewpoint, and invites customers to ask about other integrations. | Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal. |
| Offline mode | Technicians can continue working offline, and FieldConnect syncs their work after a connection is restored. | Yes |
Plans
FieldConnect
- AdvancedPriced on request
- CorePriced on request
- EnterprisePriced on request
RazorSync
- Solo$90 a month
- Team$225 a month
- Pro$499 a month
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
FieldConnect
FieldConnect is a paid field service management suite for Android, iOS and web. It connects technicians, dispatchers, back-office staff and other employees around mobile work orders, scheduling and service information. Technicians can update orders, add notes and view customer, equipment and service details, including while offline; synchronization occurs after connectivity returns. The service says field information can sync with an ERP in real time. Dispatchers schedule by availability, skills, crew assignment, location and other attributes, while GPS tracks technician locations and calculates routes. Core, Advanced and Enterprise plans are priced on request. Core includes native ERP integration, offline access, custom forms, time approvals, crew management, signatures and purchase orders. Advanced adds dispatch tools, GPS maps, availability tracking, project planning, messaging and reporting. Enterprise adds customer and quoting portals. Listed integrations include XOi, Microsoft Dynamics, Sage and Viewpoint.