RazorSync

Spec sheet

What it does

RazorSync is cloud field-service software for scheduling, dispatching, customer records, work orders, invoicing and payments across office and field devices.Read 21 Oct 2026 · razorsync.com

Free plan

NoRead 21 Sep 2026 · razorsync.com

Integrations

Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal.Read 21 Oct 2026 · softwareadvice.com

Security

RazorSync says it uses reasonable safeguards against loss, misuse and unauthorized access, while acknowledging that no security measure guarantees protection.Read 21 Oct 2026 · razorsync.com

Support

Support is offered by phone, email and in-app chat Monday through Thursday 7am–6pm CST, Friday 7am–5pm CST, with limited weekend chat and email.Read 21 Oct 2026 · help.razorsync.com

Headquarters

Brentwood, Tennessee, United StatesRead 28 Sep 2026 · razorsync.com

Founded

LinkedIn lists RazorSync as founded in 2010.Read 21 Oct 2026 · linkedin.com

API authentication

API requests use a portal-specific host plus Token and ServerName headers and JSON content.Read 21 Oct 2026 · help.razorsync.com

API availability

RazorSync publishes a REST-style API covering customers, contacts, addresses, work orders, quotes, invoices, payments, settings, forms, service items and taxes.Read 21 Oct 2026 · help.razorsync.com

Automated billing

Automated Billing can charge cards on file daily, weekly or monthly, but only for past-due invoices tied to the relevant contact.Read 21 Oct 2026 · help.razorsync.com

Company headquarters

RazorSync lists its headquarters at 100 Westwood Place, Suite 200, Brentwood, Tennessee.Read 21 Oct 2026 · linkedin.com

Customer portal

The customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online.Read 21 Oct 2026 · help.razorsync.com

Data import

Customers and service items can be imported from QuickBooks, Excel or CSV templates, and contacts can also be imported from Google Contacts.Read 21 Oct 2026 · help.razorsync.com

Developer documentation

The help center provides endpoint pages with methods, URLs, request bodies and response examples, but no public SDK is listed.Read 21 Oct 2026 · help.razorsync.com

Google Calendar limitation

The Google Calendar connection exports RazorSync work orders one way; edits made in Google Calendar do not update RazorSync.Read 21 Oct 2026 · help.razorsync.com

Industries

The maker says the platform supports 20 core industries, including HVAC, plumbing, electrical, lawn care, appliance repair, IT repair and alarm services.Read 21 Oct 2026 · razorsync.com

Invoicing and payments

YesRead 21 Sep 2026 · razorsync.com

Limit: Android reliability

Google Play reviewers described crashes while editing appointments and an app that becomes difficult to use during synchronization or attachment uploads.Read 21 Oct 2026 · play.google.com

Limit: GPS reliability

Reviewers reported inconsistent GPS/location data and cases where GPS functionality did not work reliably.Read 21 Oct 2026 · softwareadvice.com

Limit: payment errors

A Capterra reviewer reported multiple incidents of customers being double charged and needing payment reversals.Read 21 Oct 2026 · capterra.com

Limit: pricing increases

A Software Advice reviewer reported that the price had roughly doubled over three years without corresponding improvements in use or capability.Read 21 Oct 2026 · softwareadvice.com

Limit: technical performance

Independent reviews mention buffering, slow loading, crashes, synchronization problems and an interface that can be difficult to navigate.Read 21 Oct 2026 · g2.com

Maker identity

LinkedIn identifies RazorSync, LLC as a privately held software-development company with 11–50 employees.Read 21 Oct 2026 · linkedin.com

Mobile invoicing

Field workers can create and send invoices from the mobile app and accept payment at the job location.Read 21 Oct 2026 · help.razorsync.com

Mobile platforms

bothRead 21 Sep 2026 · razorsync.com

Offline mode

YesRead 21 Sep 2026 · razorsync.com

Offline operation

RazorSync advertises operation from smartphone, tablet or computer even when offline.Read 21 Oct 2026 · razorsync.com

PCI compliance

The company states that it performs PCI-required vulnerability scans and penetration tests and received its latest PCI DSS attestation from SecurityMetrics in February 2024.Read 21 Oct 2026 · razorsync.com

Praise: ease of use

G2 and Software Advice reviewers praise RazorSync as easy to use, efficient and well organized for customer and schedule management.Read 21 Oct 2026 · g2.com

Praise: support

Software Advice reviewers repeatedly describe customer support as responsive, helpful and available for onboarding and troubleshooting.Read 21 Oct 2026 · softwareadvice.com

Rating on Birdeye

2.9 out of 5 from 14 reviewsRead 21 Oct 2026 · reviews.birdeye.com

Rating on Capterra

4.3 out of 5 from 487 reviewsRead 21 Oct 2026 · capterra.com

Rating on G2

2.5 out of 5 from 8 reviewsRead 21 Oct 2026 · g2.com

Rating on GetApp

4.3 out of 5 from 487 reviewsRead 21 Oct 2026 · getapp.com

Rating on Google Play

3.7 out of 5 from 318 reviewsRead 21 Oct 2026 · play.google.com

Rating on Software Advice

4.3 out of 5 from 487 reviewsRead 21 Oct 2026 · softwareadvice.com

Recurring jobs

YesRead 21 Sep 2026 · razorsync.com

Release update

The Google Play listing says the Android app was updated January 30, 2026 with minor bug fixes and improvements.Read 21 Oct 2026 · play.google.com

Reporting

Reporting covers customer, scheduling, financial, inventory, payroll and employee information with filters such as service type, technician and date.Read 21 Oct 2026 · razorsync.com

Route optimization

Route Optimization sends addresses to Google Maps and rearranges a technician schedule for a more efficient route.Read 21 Oct 2026 · help.razorsync.com

Scheduling

Users can create and assign work orders from a browser or mobile app, drag jobs between technicians and use calendar, list and map views.Read 21 Oct 2026 · help.razorsync.com

System requirements

The product is accessed through a desktop internet browser and Android or iOS smartphones and tablets; the Android listing reports 50K-plus downloads.Read 21 Oct 2026 · play.google.com

Technician limit

2Read 21 Sep 2026 · razorsync.com

Plans and prices

Every RazorSync plan and price →

Where Specifiction places it

• Field Service Management Software#5 of 958.9
• Electrical Contractor Software#3 of 288.7
• HVAC Software#4 of 308.7
• Plumbing Software#6 of 348.7
• Contractor CRM software#8 of 298.5
• Construction invoicing software#8 of 288.5