FieldEZ
fieldez.com
What it is
FieldEZ is a unified operations platform for enterprise equipment and field operations, bringing sales, service, support, IT support, and assets onto a shared data model and asset record. It lists more than 175 capabilities, including lifecycle costing, reliability analysis, predictive maintenance, compliance records, and IoT connectivity. Open APIs and integrations connect with ERP, ITSM, and finance systems. FieldEZ serves industries including manufacturing, telecom, utilities, healthcare, retail, and oil and gas, and describes deployments for mid-market teams, enterprises, systems integrators, managed service providers, OEMs, and equipment distributors. Technicians can use the mobile app offline to execute jobs, complete checklists, and capture proof of service, then sync when connectivity returns. FieldEZ IQ has three cumulative plans: Essentials assists users, Pro predicts and recommends, and Ultimate can execute autonomously within configured confidence thresholds. The maker states that FieldEZ is ISO 27001 and SOC 2 certified, and offers role-based access and multi-geography deployment. It reports more than 50 million managed assets, 50,000 field technicians, and service in more than 10 countries. Platforms include Android, iOS, web, Windows, and API.
Spec sheet
- What it does
- FieldEZ combines equipment sales, field service management and IT service management around a unified asset record.Read 21 Oct 2026 · fieldez.com
- Product
- FieldEZ is a unified operations platform for enterprise equipment and field operations, covering field service, IT support, assets and sales on one record.Read 1 Oct 2026 · fieldez.com
- Audience
- FieldEZ describes deployments for mid-market teams, enterprises, systems integrators, managed service providers, OEMs and equipment distributors.Read 1 Oct 2026 · fieldez.com
- Integrations
- The platform provides open APIs and integrations to connect with ERP, ITSM and finance systems.Read 1 Oct 2026 · fieldez.com
- Security
- FieldEZ states that it is ISO 27001 and SOC 2 certified and provides role-based access and multi-geography deployment.Read 1 Oct 2026 · fieldez.com
- Support
- FieldEZ offers L1, L2 and L3 support, with email support and phone escalation for highly critical L1 issues.Read 1 Oct 2026 · fieldez.com
- Headquarters
- Bengaluru, Karnataka, IndiaRead 28 Sep 2026 · fieldez.com
- AI capabilities
- FieldEZ IQ spans seven intelligence suites covering service desk, operations, field work, assets, workforce, customers and computer vision.Read 21 Oct 2026 · fieldez.com
- AI plans
- FieldEZ IQ has three cumulative plans: IQ Essentials assists users, IQ Pro predicts and recommends, and IQ Ultimate executes autonomously under configured confidence thresholds.Read 1 Oct 2026 · fieldez.com
- API and integrations
- FieldEZ advertises open APIs for connecting ERP, ITSM and finance systems, while GetApp lists integrations including QuickBooks, Salesforce, Xero, SAP, Freshdesk and Zoho CRM.Read 21 Oct 2026 · fieldez.com
- Capabilities
- FieldEZ states that it has more than 175 capabilities built and hardened over fifteen years.Read 1 Oct 2026 · fieldez.com
- Company founding and headquarters
- Independent company records state that FieldEZ was founded in 2011 and is headquartered in Bengaluru, India.Read 21 Oct 2026 · thecompanycheck.com
- Company history
- FieldEZ states that it has been in market for 15 years.Read 1 Oct 2026 · fieldez.com
- Company legal name
- The company is identified as Fieldez Technologies Private Limited.Read 21 Oct 2026 · crunchbase.com
- Company products
- Independent company information identifies ServiceEZ, RetailEZ and SalesEZ as FieldEZ products.Read 21 Oct 2026 · thecompanycheck.com
- Company size and funding
- The Company Check lists approximately 10 employees and $3.68 million raised across five funding rounds.Read 21 Oct 2026 · thecompanycheck.com
- Core pillars
- The platform combines Sales, Service and Support on one data model and asset record.Read 1 Oct 2026 · fieldez.com
- Data residency
- Hosting and data-residency arrangements are agreed for each engagement to meet regulatory and policy requirements.Read 21 Oct 2026 · fieldez.com
- Deployment model
- The vendor describes FieldEZ as a SaaS platform and says customers can adopt individual Sales, Service or Support pillars modularly.Read 21 Oct 2026 · fieldez.com
- Google Play app
- FieldEZ Pro had 1K+ downloads, was updated on September 22, 2026, and is categorized as a business app.Read 21 Oct 2026 · play.google.com
- Google Play data safety
- The developer declares no third-party data sharing, no data collection, encryption in transit and that data cannot be deleted.Read 21 Oct 2026 · play.google.com
- Industries
- FieldEZ lists manufacturing, telecom, utilities, healthcare, consumer electronics and appliances, IT operations and managed services, retail and FMCG, and oil and gas as supported industries.Read 1 Oct 2026 · fieldez.com
- Licence and ownership
- FieldEZ’s terms identify Fieldez as the website and application owner and include an end-user licensing section; no open-source licence is stated.Read 21 Oct 2026 · fieldez.com
- Limit: connectivity
- A G2 reviewer reported that data can sometimes be lost when the connection is poor.Read 21 Oct 2026 · g2.com
- Limit: CSV error handling
- A G2 reviewer said bulk Excel/CSV uploads fail on spaces or special characters and do not clearly identify the erroneous row.Read 21 Oct 2026 · g2.com
- Limit: interface performance
- A G2 reviewer reported slow loading when switching tickets and oversized interface elements that force extra scrolling.Read 21 Oct 2026 · g2.com
- Limit: price transparency
- Toolradar says exact Basic and Pro prices are unavailable publicly and that integration may require implementation effort.Read 21 Oct 2026 · toolradar.com
- Limit: pricing
- G2 user insights show a five-dollar-sign perceived cost, while another reviewer said discounts are not large or consistently available.Read 21 Oct 2026 · g2.com
- Mobile operation
- The mobile field app works offline so technicians can execute jobs, complete checklists and capture proof of service before synchronizing when connectivity returns.Read 1 Oct 2026 · fieldez.com
- Mobile platforms
- FieldEZ says its mobile applications are supported on Apple App Store and Google Play Store.Read 1 Oct 2026 · fieldez.com
- Notable news
- FieldEZ was reported as ranking number one in Capterra’s most-affordable field-service-management category in a March 28, 2018 press release.Read 21 Oct 2026 · thecompanycheck.com
- Offline operation
- The mobile field app can execute jobs, checklists and proof-of-service capture offline and synchronize when connectivity returns.Read 21 Oct 2026 · fieldez.com
- Platforms listed by directory
- GetApp lists web, Android and iPhone/iPad support; TrustRadius lists iOS, Android and Windows mobile platforms.Read 21 Oct 2026 · getapp.com
- Praise: end-to-end automation
- Toolradar identifies end-to-end process automation across field operations as the product’s biggest strength.Read 21 Oct 2026 · toolradar.com
- Praise: field-team visibility
- Capterra says reviewers commonly praise field-team management, attendance with location capture, live mobile status updates, calendar dashboards and CRM integrations.Read 21 Oct 2026 · capterra.com
- Praise: training and support
- A G2 reviewer praised the training and customer service and said the product helped schedule work orders and collect field-service data.Read 21 Oct 2026 · g2.com
- Praise: usability and automation
- GetApp’s review summary reports strong ease of use, with 52 five-star and 9 four-star reviews, and describes automated scheduling and route optimization.Read 21 Oct 2026 · getapp.com
- Pricing model
- FieldEZ says platform licensing is modular and one-time implementation services such as configuration, data migration, integrations and custom reports are scoped and quoted alongside the license.Read 1 Oct 2026 · fieldez.com
- Rating on Capterra
- 4.8 out of 5 from 62 reviewsRead 21 Oct 2026 · capterra.com
- Rating on G2
- 4.4 out of 5 from 69 reviewsRead 21 Oct 2026 · g2.com
- Rating on GetApp
- 4.8 out of 5 from 62 reviewsRead 21 Oct 2026 · getapp.com
- Rating on SourceForge
- 4.3 out of 5 from 67 reviewsRead 21 Oct 2026 · toolradar.com
- Sales features
- The sales pillar covers leads, quotations and CPQ, orders, pricing catalogs, contracts, annual maintenance agreements and renewals.Read 21 Oct 2026 · fieldez.com
- Scale
- FieldEZ reports more than 50 million managed assets, 50,000 field technicians and service in more than 10 countries.Read 1 Oct 2026 · fieldez.com
- Security certifications
- FieldEZ states that it is ISO 27001 and SOC 2 certified and provides role-based access control with multi-geography deployment.Read 21 Oct 2026 · fieldez.com
- Service features
- The service pillar provides work orders, scheduling and dispatch, roster planning, multi-day projects, offline mobile execution, SLAs, parts and inventory, and asset warranties.Read 21 Oct 2026 · fieldez.com
- Support and documentation
- GetApp lists knowledge-base, email/help-desk, chat, forum, phone support, documentation, webinars, videos and live-online training.Read 21 Oct 2026 · getapp.com
- Support features
- The support pillar includes ITIL-aligned incident, problem and change management, self-service, knowledge base and CMDB functions.Read 21 Oct 2026 · fieldez.com
- Workflow extensibility
- Workflows, forms, approval chains, SLAs, pricing rules and integrations are configured without code, with implementation help from FieldEZ or certified partners.Read 21 Oct 2026 · fieldez.com
Plans and prices
Strong points and limits
Strong points
- Shared data model spans sales, service, and support
- Mobile app supports offline job execution
- Open APIs connect with ERP, ITSM, and finance systems
- ISO 27001 and SOC 2 certifications are stated
Limits
- Pricing is available only on request
Who it suits
FieldEZ is aimed at organizations managing equipment and field work, from mid-market teams to enterprises and service providers. It may suit teams needing offline field operations, integrations, or predictive and autonomous AI functions.
Verdict
FieldEZ brings field operations and supporting functions together, with offline mobile work and cumulative AI plans. Prospective buyers need to request pricing for the platform and its IQ plans.
Where Specifiction places it
- Enterprise Asset Management Software#2 of 249.0
- Field Service Management Software#9 of 948.9