Zuper From $299/mo 9.3 Visit ReachOut Suite
reachoutsuite.com
What it is
ReachOut Suite organizes field-service work, from customer requests and quotes through scheduling, dispatch, job tracking, assets, and inventory. Its technician app provides job and customer details, asset history, time tracking, image capture, forms, checklists, and invoicing. Technicians can record field data offline and create invoices on or off the field. The platform also supports teams, technician reassignment, recurring jobs, route optimization, customer access through Customer Hub, and online or offline payments by links, Customer Hub, or QR codes. It runs on Android, iOS, and the web. ReachOut integrates with QuickBooks Online and Xero and offers an open REST API; API access uses secret-token authentication. The free plan permits 25 jobs, while Standard permits 250; Premium and Ultimate list unlimited jobs. Pricing is listed in USD, with a 7-day trial and paid plans noted from $9/user/mo. Upgrading during the trial starts billing immediately.
Spec sheet
- Product
- ReachOutSuite is an end-to-end enterprise field-services organizer focused on resource utilization, cost savings and revenue improvement.Read 28 Sep 2026 · reachoutsuite.com
- Free plan
- YesRead 21 Sep 2026 · reachoutsuite.com
- Paid from
- 9Read 21 Sep 2026 · reachoutsuite.com
- Accounting integrations
- ReachOut integrates with QuickBooks Online and Xero, and offers Open APIs.Read 28 Sep 2026 · reachoutsuite.com
- Headquarters
- White Plains, New York, United StatesRead 23 Sep 2026 · reachoutsuite.com
- Founded
- 2003Read 23 Sep 2026 · reachoutsuite.com
- Accounting integrations
- ReachOut connects with QuickBooks Online and Xero to sync customers, invoices and inventory.Read 28 Sep 2026 · reachoutsuite.com
- API security
- API access requires secret token-based authentication generated by a ReachOut administrator or account manager.Read 28 Sep 2026 · reachoutsuite.com
- Back-office workflows
- The platform provides ticketing, quoting, customer management, scheduling, dispatching, job tracking, asset management and inventory management.Read 28 Sep 2026 · reachoutsuite.com
- Billing start
- Upgrading during the trial starts billing immediately.Read 28 Sep 2026 · reachoutsuite.com
- Company attribution
- The site footer credits Fingent for design and programming.Read 28 Sep 2026 · reachoutsuite.com
- Contract policy
- There are no setup fees, commitments, or contracts.Read 28 Sep 2026 · reachoutsuite.com
- Customer footprint
- ReachOut’s About page reports a 4.8/5 customer rating, more than 1,000 global customers and service in 9+ industries.Read 28 Sep 2026 · reachoutsuite.com
- Customer portal
- Customers can request installations, maintenance or repairs, view and approve quotes, see active invoices and track service-request status through a self-service portal.Read 28 Sep 2026 · reachoutsuite.com
- Data protection
- Fingent says it uses encryption where appropriate and stores servers in data centers audited under SSAE 18 SOC 1, SOC 2, HIPAA and PCI DSS v3.2.Read 28 Sep 2026 · reachoutsuite.com
- Free plan limit
- The free plan allows 25 jobs per month.Read 28 Sep 2026 · reachoutsuite.com
- Free trial
- A 7-day full-access trial is available without a credit card.Read 28 Sep 2026 · reachoutsuite.com
- Invoicing and payments
- YesRead 21 Sep 2026 · reachoutsuite.com
- Mobile platforms
- The ReachOut Mobile App is available for Android and iOS smartphones or tablets through Google Play and the Apple App Store.Read 28 Sep 2026 · reachoutsuite.com
- Offline capability
- Technicians can capture field data offline and create invoices on or off the field.Read 28 Sep 2026 · reachoutsuite.com
- Offline mode
- YesRead 21 Sep 2026 · reachoutsuite.com
- Open API
- The product offers an open REST API for syncing data and integrating Tickets and Customers modules with external applications.Read 28 Sep 2026 · reachoutsuite.com
- Payment methods
- Payments can be accepted online or offline through links, Customer Hub, or QR codes.Read 28 Sep 2026 · reachoutsuite.com
- Plan limits
- The Free plan allows 25 jobs and the Standard plan allows 250 jobs; Premium and Ultimate list unlimited jobs.Read 28 Sep 2026 · reachoutsuite.com
- Pricing currency
- All listed prices are in USD.Read 28 Sep 2026 · reachoutsuite.com
- Recurring jobs
- YesRead 21 Sep 2026 · reachoutsuite.com
- Route optimization
- Routes can be optimized, replanned, and saved for future use.Read 28 Sep 2026 · reachoutsuite.com
- Security claim
- The pricing page advertises assured data security.Read 28 Sep 2026 · reachoutsuite.com
- Standard job limit
- The Standard plan allows 250 jobs.Read 28 Sep 2026 · reachoutsuite.com
- Target industries
- The maker lists installation, HVAC, pest control, snow removal, landscaping, appliance repair, fire and safety, and contracting among the industries served.Read 28 Sep 2026 · reachoutsuite.com
- Team features
- The product supports teams, technician reassignment, and multi-agent work orders.Read 28 Sep 2026 · reachoutsuite.com
- Technician tools
- Its mobile app lets technicians view job and customer information, access asset history, track working hours, capture and tag images, use forms and checklists, and create invoices.Read 28 Sep 2026 · reachoutsuite.com
- Trial and support
- All features are available for a 7-day trial without a credit card, and support is offered by email, chat or phone.Read 28 Sep 2026 · reachoutsuite.com
Plans and prices
Free Free /user/month 25 jobs · Work orders · Inspections · Calendar · Invoices and quotes · Standard forms · Technician tracking · Basic asset management · Mobile app Forever free with 25 jobs and limited features including work orders, inspections, invoices, quotes, and mobile app. Read 28 Sep 2026 · reachoutsuite.com
Standard $159 a month /user/month 250 jobs · Job templates · Map view · Teams · Parts inventory · Recurring jobs · Route optimization · Business email · Customized job reports · Online/offline payments · Partial payments 250 jobs; free features plus job templates, teams, recurring jobs, route optimization, and payments. Read 28 Sep 2026 · reachoutsuite.com
Premium $2,515 a month /user/month Unlimited jobs · Advanced asset management · Attendance tracking · Geofencing · Image capture and tagging · Multi-agent work orders · Custom reports · Job revision · Mobile job creation Unlimited jobs; standard features plus advanced asset management, attendance tracking, geofencing, and more. Read 28 Sep 2026 · reachoutsuite.com
Ultimate $3,225 a month /user/month Unlimited jobs · Customer Hub · Open APIs · Third-party Integrations · Dedicated Account Manager Unlimited jobs; premium features, customer hub, open APIs, integrations, and dedicated account manager. Read 28 Sep 2026 · reachoutsuite.com
Enterprise Priced on request Unlimited jobs · Styled forms · White labeling · Customizations · Separate cloud hosting Unlimited jobs; ultimate features plus styled forms, white labeling, customizations, and separate cloud hosting. Read 28 Sep 2026 · reachoutsuite.com
Strong points and limits
Strong points
- Technicians can capture field data offline.
- Supports teams, reassignment, and multi-agent work orders.
- Integrates with QuickBooks Online and Xero.
- Free plan permits 25 jobs per month.
Limits
- Free plan is limited to 25 jobs.
- Standard plan permits 250 jobs.
- Upgrading during the trial starts billing immediately.
Who it suits
ReachOut suits field-service teams in areas such as HVAC, installation, landscaping, pest control, and appliance repair. It may also suit businesses that need offline technician workflows, customer payments, or accounting integrations.
Verdict
ReachOut combines back-office coordination with mobile tools for field technicians. Compare the job limits and plan features with your workload, and note that trial upgrades trigger billing immediately.
Where Specifiction places it
- Field Service Management Software#7 of 958.9
