Kickserv
kickserv.com
Spec sheet
- What it does
- Kickserv is cloud field-service software for managing customers, estimates, schedules, jobs, invoices, payments and technician work.Read 21 Oct 2026 · kickserv.com
- Free plan
- NoRead 21 Sep 2026 · kickserv.com
- API
- A public version 2 API is offered as REST-style XML over HTTP with Basic Authentication and employee API tokens.Read 21 Oct 2026 · help.kickserv.com
- Integrations
- Native integrations listed include QuickBooks Online/Desktop, Stripe, Customer Lobby, Podium, Mailchimp and Google.Read 21 Oct 2026 · kickserv.com
- Headquarters
- Denver, Colorado, United StatesRead 28 Sep 2026 · kickserv.com
- Founded
- 2021Read 28 Sep 2026 · kickserv.com
- Android requirement
- The Google Play app requires an existing Kickserv account and a cellular or Wi‑Fi network connection.Read 21 Oct 2026 · play.google.com
- API limits
- API tokens are available only on the Premium plan, and Kickserv says it does not provide implementation or development assistance.Read 21 Oct 2026 · help.kickserv.com
- Apple system requirement
- The App Store listing requires iOS 18 or later and iPadOS 18 or later, with macOS support requiring an Apple M1 Mac.Read 21 Oct 2026 · apps.apple.com
- Backups
- The security page says databases are mirrored across AWS zones, backed up daily, and restorable to a snapshot as recent as five minutes.Read 21 Oct 2026 · kickserv.com
- Company founding
- LinkedIn lists Kickserv as founded in 2006.Read 21 Oct 2026 · linkedin.com
- Company headquarters
- LinkedIn lists Denver, Colorado as headquarters.Read 21 Oct 2026 · linkedin.com
- Company legal name
- Google Play identifies the developer as NORMAN'S DOJO, INC.Read 21 Oct 2026 · play.google.com
- Company size
- LinkedIn lists a company size of 11–50 employees.Read 21 Oct 2026 · linkedin.com
- Customer management
- Customer records include customer views, job history, messaging and a Customer Center.Read 21 Oct 2026 · kickserv.com
- Customer portal
- YesRead 21 Sep 2026 · kickserv.com
- Documentation
- The Knowledge Center provides API guidance but explicitly documents version 2 only and directs developers to try calls on live data.Read 21 Oct 2026 · help.kickserv.com
- Estimates
- Users can create and send estimates, collect signature approvals and manage a customer pipeline.Read 21 Oct 2026 · kickserv.com
- File encryption
- User images and attachments are encrypted in Amazon S3, while account passwords are encrypted so employees cannot view them.Read 21 Oct 2026 · kickserv.com
- Invoicing
- The product manages receivables, invoice approvals and online payments.Read 21 Oct 2026 · kickserv.com
- Invoicing and payments
- YesRead 21 Sep 2026 · kickserv.com
- Job management
- Job tools include notifications, expense records, photos, documents and notes.Read 21 Oct 2026 · kickserv.com
- Limit: API maturity
- A TrustRadius reviewer says the API needs updating and better documentation.Read 21 Oct 2026 · trustradius.com
- Limit: mobile reliability
- Google Play reviewers report slow loading, white screens, failed photo uploads, resets and clock-in problems.Read 21 Oct 2026 · play.google.com
- Limit: offline use
- A verified Software Advice reviewer says the app is server-dependent and cannot access data without an internet connection.Read 21 Oct 2026 · softwareadvice.com
- Limit: reporting and permissions
- Reviewers cite unintuitive reporting, limited permissions, weak filtering and a need for more active development.Read 21 Oct 2026 · softwareadvice.com
- Mobile capabilities
- The mobile experience supports job schedules, GPS and time tracking, digital signatures and onsite card payments.Read 21 Oct 2026 · kickserv.com
- Mobile platforms
- bothRead 21 Sep 2026 · kickserv.com
- Offline mode
- NoRead 21 Sep 2026 · kickserv.com
- Ownership history
- Kickserv’s history says Norman’s Dojo, Inc. bought the company back from Gannett in June 2021.Read 21 Oct 2026 · kickserv.com
- Praise: QuickBooks
- Reviewers frequently praise the depth of QuickBooks synchronization for invoicing, payments and customer data.Read 21 Oct 2026 · trustradius.com
- Praise: usability and support
- Independent reviewers repeatedly describe Kickserv as easy to learn, practical for small service businesses and backed by responsive customer support.Read 21 Oct 2026 · softwareadvice.com
- QuickBooks sync
- Kickserv says its QuickBooks integration synchronizes in both directions and supports every QuickBooks version it lists.Read 21 Oct 2026 · kickserv.com
- Rating on Apple App Store
- 3.8 out of 5 from 61 ratingsRead 21 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.4 out of 5 from 387 reviewsRead 21 Oct 2026 · capterra.com
- Rating on G2
- 4.5 out of 5 from 181 reviewsRead 21 Oct 2026 · g2.com
- Rating on GetApp
- 4.4 out of 5 from 387 reviewsRead 21 Oct 2026 · getapp.com
- Rating on Google Play
- 2.9 out of 5 from 172 reviewsRead 21 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.4 out of 5 from 387 reviewsRead 21 Oct 2026 · softwareadvice.com
- Rating on TrustRadius
- 9.3 out of 10 from 14 reviewsRead 21 Oct 2026 · trustradius.com
- Recent product update
- The changelog describes a consolidated jobs page with clearer customer overviews, improved scheduling visibility, faster mobile loading and better time tracking.Read 21 Oct 2026 · changelog.kickserv.com
- Recurring jobs
- YesRead 21 Sep 2026 · kickserv.com
- Route optimization
- YesRead 21 Sep 2026 · kickserv.com
- Security hosting
- Kickserv hosts data on AWS, uses firewalls and SSH key pairs, and requires SSL for its web pages.Read 21 Oct 2026 · kickserv.com
- Service status
- The public status page currently reports all listed systems, including web, QuickBooks sync, mobile APIs and apps, as operational.Read 21 Oct 2026 · status.kickserv.com
- Technician limit
- 5Read 21 Sep 2026 · kickserv.com
Plans and prices
Start $60 a month monthly; annual subscription saves 20% 5 users · embeddable contact form · automated email/text reminders · 20+ reports · time and expense tracking · QuickBooks Online Read 21 Oct 2026 · kickserv.com
Run $119 a month monthly; annual subscription saves 20% 10 users · everything in Start · dispatch mapping · GPS check-ins · custom data fields/reports · QuickBooks Desktop integration $50/m Read 21 Oct 2026 · kickserv.com
Scale $199 a month monthly; annual subscription saves 20% 20 users · everything in Run · custom templates Read 21 Oct 2026 · kickserv.com
Flex $19 a month monthly; can be free with Kickserv Kickback 3 users · estimates/jobs/invoices · contact manager · customer center · iPhone and Android apps · ACH and Tap to Pay Read 21 Oct 2026 · help.kickserv.com
Where Specifiction places it
- HVAC Software#1 of 308.8
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- Field Service Management Software#14 of 958.8
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