Jobber

Jobber is a paid field-service platform for home and commercial service businesses. It suits operators who want customer communication, job coordination and payment workflows in one place. Its plan ladder is clearly differentiated, but the one-user cap on the first three plans makes the cost of growing a team an important consideration.

Overview

Jobber covers work from booking and quoting through scheduling, field notes, invoicing and payment. That breadth makes it a strong fit for businesses coordinating repeat or scheduled jobs and keeping customers informed. It is less suitable for crews that need to work without an internet connection: there is no offline mode.

Key features

Real-time scheduling and routing bring job details, notes, photos, attachments and checklists into the field workflow. Route optimization can help coordinate visits, and recurring jobs support businesses with repeat service. The client manager, client hub, online booking, automated notifications and two-way text messaging connect operations with customer communication.

Customizable quotes lead into invoicing and online card payments. ACH payments are supported in the US; automatic payments for recurring work are supported in the US and Canada. Connect adds automated reminders and payments plus quote and invoice follow-ups, while Grow adds richer quotes with optional line items and workflow automations. Those distinctions matter: businesses needing more involved follow-up or quote workflows will outgrow Core.

Integrations include QuickBooks Online, Xero, Home Depot, Zapier and Gusto; Zapier connects Jobber with more than 7,000 apps. Only admins can access the App Marketplace, which is a practical constraint for teams that expect every user to manage integrations. Jobber says data is encrypted in transit with TLS, stored by AWS and externally security-tested at least annually. Recurly handles subscription payments, while Stripe processes customer payments through Jobber.

Pricing

Jobber has no free plan, but its 14-day trial provides full access to Grow features and does not require a credit card. Prices below distinguish annual billing from the monthly commitment options; the one-year commitment costs more than annual billing but less than no commitment.

Core: $29 a month, billed annually; $49/mo with no commitment or $39/mo with a 1-year commitment. It includes 1 user, online booking and scheduling, quotes, invoicing and online payments, a website, reporting and 100+ app connections. It is the entry point for a solo operator who needs core booking and billing, but it lacks the follow-up and automation additions of higher tiers.

Connect: $99 a month, billed annually; $139/mo with no commitment or $119/mo with a 1-year commitment. It includes 1 user, automated reminders and payments, checklists, quote and invoice follow-ups, QuickBooks Online sync, and time and expense tracking. Choose it for a solo business that needs those workflow and accounting tools; the single-user limit remains.

Grow: $149 a month, billed annually; $199/mo with no commitment or $169/mo with a 1-year commitment. It includes 1 user, rich quotes and optional line items, automatic time tracking, job costing, two-way SMS and workflow automations. This is the broadest fit for a solo operator with more involved quoting and job-costing needs, but not for adding users.

Plus: $399 a month, billed annually; $499/mo with no commitment or $439/mo with a 1-year commitment. It includes 5 users, unlimited job photos and videos, crew scheduling, expense capture, custom reports, Pipeline, Marketing Suite, AI Receptionist and Premium Support. It is the tier for teams that need shared crew scheduling and more users; its jump in price is substantial, and it includes five users rather than an uncapped seat allowance.

Platforms

Jobber runs on the web and offers iOS and Android apps, so office and field users can access the same service across browsers and mobile devices. API access is also available. The lack of offline mode is a meaningful drawback where crews regularly lose connectivity.

Who it's for

Jobber is best for home and commercial service businesses that want booking, scheduling, customer communication, quotes and payments in one system, especially solo operators or teams of up to five users. Its recurring-job support and US/Canada payment options suit repeat-service work. Businesses needing offline field access or more than five users should look elsewhere.

Pros and cons

Pros: Scheduling, routing, customer tools, quoting and payments span the service workflow, reducing the need to split those tasks across separate systems.

Pros: The 14-day Grow trial needs no credit card, giving prospective customers access to higher-tier workflows before choosing a plan.

Cons: Core, Connect and Grow each allow only one user, so teams must move to Plus to add staff.

Cons: No offline mode leaves field work dependent on connectivity.

Cons: The App Marketplace is admin-only, limiting who can manage integrations.

Alternatives

ServiceM8 is worth considering if a free plan matters more than avoiding quotas: its Free plan allows one user and 30 jobs per month, with 10c per SMS and 10 AI uses per day.

Tradify may fit better when desktop operating-system coverage matters; it supports Windows and macOS as well as web and mobile. Its Lite plan is $47 a month per user.

Breezeworks is another paid option for a solo operator, with a Solo plan at $31.99 a month that includes one user, scheduling, customer management, invoicing, estimates and proposals.

Consider Fergus for quoting, job cards, GPS tracking, timesheets, calendar and recurring jobs; its Essentials plan has custom pricing.

FieldCommand offers a different seat-and-truck structure: Core is $199 a month for 3 seats and 1 to 3 trucks, while Control is $399 a month for 10 seats and 4 to 8 trucks.

Markate is an alternative with per-employee access, priced at $5 a month per employee plus a $39.95/month base price on its Team plan.

Tofu offers a Solo plan at $29 a month for one user and a Team plan at $79 a month for up to five workers.

Bella FSM is another option for readers comparing field-service software.

For category-specific comparisons, see Electrical Contractor Software, Job Costing Software, HVAC Software, Plumbing Software, Handyman Software and Pressure Washing Software.

Verdict

Choose Jobber if you run a home or commercial service business and want a connected path from customer booking and job scheduling to quotes, invoices and payments. Its breadth and Grow trial make it easy to assess whether the workflow fits, but one-user limits on three plans and no offline access are strong reasons to look elsewhere if your crew needs more seats or must keep working without connectivity.