Fergus vs FieldConnect

Fergus is job management software for trades and service businesses, covering work from customer enquiry and quoting through scheduling and invoicing. Teams can prepare professional quotes and use a customisable calendar to assign jobs. Job Cards gather information such as quotes, purchase orders, costs, reporting, and customer details. The mobile app for iOS and Android supports quoting, invoicing, and job management, with real-time tracking of time, materials, and safety. Fergus lists recurring jobs, route optimisation, and offline mode. Accounting integrations with Xero, QuickBooks, and MYOB can sync business information. Supplier integrations can import invoices and match them to jobs; premium supplier connections add pricebook updates, purchase orders, and invoice reconciliation. A Zapier integration connects Fergus to more than 3,000 apps. The product is made by Fergus, headquartered in Auckland, New Zealand. Its 14-day free trial of Essentials starts without a credit card. Features are offered in set tiers rather than selected individually. Listed additional charges include certificates at $30 for 1–9 staff or $80 for 10+ staff, SMS at $15 per 100 texts, and credit-card payments at 2.95% + $0.30 per transaction. Local support in New Zealand, Australia, and the United Kingdom is available by phone, live chat, and email.

FieldConnect is a paid field service management suite for Android, iOS and web. It connects technicians, dispatchers, back-office staff and other employees around mobile work orders, scheduling and service information. Technicians can update orders, add notes and view customer, equipment and service details, including while offline; synchronization occurs after connectivity returns. The service says field information can sync with an ERP in real time. Dispatchers schedule by availability, skills, crew assignment, location and other attributes, while GPS tracks technician locations and calculates routes. Core, Advanced and Enterprise plans are priced on request. Core includes native ERP integration, offline access, custom forms, time approvals, crew management, signatures and purchase orders. Advanced adds dispatch tools, GPS maps, availability tracking, project planning, messaging and reporting. Enterprise adds customer and quoting portals. Listed integrations include XOi, Microsoft Dynamics, Sage and Viewpoint.