Brevo Conversations vs Campaign Monitor
Brevo Conversations
brevo.com
Campaign Monitor
campaignmonitor.comSide by side
| Figure | Brevo Conversations | Campaign Monitor |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · Email Marketing Software | 9.3 (#1) | 8.9 (#12) |
| Spec score · Email marketing tools | 8.5 (#49) | 9.0 (#15) |
| Deployment | Official installation guidance describes a cloud widget and mobile applications; no self-hosted deployment package is described there. | The product is presented as an online service with account sign-up and login; the reviewed pages provide no self-hosted installation option. |
| Founded | 2012 | Gartner Peer Insights lists the company year founded as 2017. |
| Free plan | Yes | No |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | The integration catalog contains more than 250 connections, including Salesforce, WordPress, Shopify and Google Analytics. |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.1 out of 5 from 732 reviews |
| Rating on GetApp | 4.6 out of 5 from 3,525 reviews. | 4.5 out of 5 from 506 reviews |
| Rating on Trustpilot | 3.9 out of 5 from 7,000-plus reviews. | 2.2 out of 5 from 200 reviews |
| Rating on TrustRadius | 8.5 out of 10 from 351 reviews and ratings. | 4.4 out of 5 from 29 reviews |
| SDKs | Brevo publishes official SDKs with API coverage for Node.js, Python and PHP, and its GitHub organization also lists Go, Ruby and C# clients. | Official wrappers are listed for Ruby, Python, PHP, .NET and Java; Perl and Objective-C wrappers are community-supported and Node.js is unofficial. |
| What it does | Brevo Conversations centralizes website chat, email, WhatsApp, Facebook Messenger and Instagram Direct conversations in one workspace. | Campaign Monitor is a cloud email-marketing platform for creating, sending, automating and measuring campaigns. |
Plans
Brevo Conversations
- FreeFree
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
Campaign Monitor
- Free trialPrice not published
- LitePrice not published
- EssentialsPrice not published
- PremierPrice not published
- Lite$12 a month
- Essentials$29 a month
- Premier$159 a month
In their own words
Brevo Conversations
Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.
Campaign Monitor
Campaign Monitor has no write-up on Specifiction yet; its figures are above.