Brevo Conversations vs EmailOctopus
Brevo Conversations
brevo.com
EmailOctopus
emailoctopus.comSide by side
| Figure | Brevo Conversations | EmailOctopus |
|---|---|---|
| Price from | $15/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Email Marketing Software | 9.3 (#1) | 9.1 (#8) |
| Spec score · Email marketing tools | 8.5 (#49) | 9.2 (#8) |
| Documentation depth | Developer documentation includes guides, API reference, authentication, rate limits, SDK sections, webhook schemas, JavaScript reference and changelog links. | The help center lists dedicated sections for campaigns, automation, contacts, forms, billing, reports, delivery, Connect, integrations and API, plus videos. |
| Founded | 2012 | 2015 |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | London, United Kingdom |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | Native and partner integrations include WordPress, Shopify, WooCommerce, Salesforce, Wix, Leadpages and Zapier. |
| Rating on G2 | 4.5 out of 5 from 2,769 reviews. | 4.3 out of 5 from 45 reviews |
| Rating on GetApp | 4.6 out of 5 from 3,525 reviews. | 4.8 out of 5 from 656 reviews |
| Rating on Trustpilot | 3.9 out of 5 from 7,000-plus reviews. | 4.8 out of 5 from 318 reviews |
| Webhooks | Conversation webhooks report events such as conversation starts and include visitor, agent, message, consent and originating-page data. | EmailOctopus recommends webhooks for synchronising contact changes with an external database. |
| What it does | Brevo Conversations centralizes website chat, email, WhatsApp, Facebook Messenger and Instagram Direct conversations in one workspace. | EmailOctopus is a hosted email-marketing platform for creating campaigns, managing subscriber lists and automating email sequences. |
Plans
Brevo Conversations
- FreeFree
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
In their own words
Brevo Conversations
Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.
EmailOctopus
EmailOctopus has no write-up on Specifiction yet; its figures are above.