Brevo Conversations vs Mailtrain

Brevo Conversations provides website chatbot and live-agent chat, visitor tracking, and omnichannel chat channels. It is available on the web, iOS, and Android. The free plan costs nothing and includes one user, with no credit card required and no time limit. The Pro plan costs $15 a month, charges an additional $15 per month per user, and supports up to 10 users. The listed email capabilities include a monthly send limit of 5000 /mo, inbound email, delivery event webhooks, SMTP relay, email templates, and a dedicated IP option. These email functions sit alongside its conversation features for teams considering both sets of requirements. The product is freemium, with paid access listed from $15/user/mo. Its maker is based in Paris, France, and was founded in 2012. The plan information lists one included agent seat on Free; teams that need more users should account for Pro’s per-user charge and 10-user ceiling.

Mailtrain is a free, self-hosted newsletter application built on Node.js and MySQL or MariaDB. It manages subscriber lists, segmentation, and custom fields, and supports triggered and RSS campaign automation. Email templates include MJML-based templates, while custom reports provide reporting capabilities. Multiple users can work with granular permissions and flexible sharing, and hierarchical namespaces support organization across larger setups. Mailtrain includes Zone-MTA for mail delivery and separates trusted, sandbox, and public endpoints to help avoid XSS attacks in multi-user settings. Its Docker configuration supports LDAP authentication and CAS, with an optional API access-token setting. Mailtrain v2 is distributed under the GPL-V3.0 license and is listed at free. Deployment options include Docker Compose and direct installation on CentOS 7 or Ubuntu 18.04 LTS. Version 2 requires Node.js 14 or later and MySQL 8 or later, or MariaDB 10 or later; the recommended minimum hardware is 2 vCPU and 4096 MB RAM. Docker users should set ADMIN_PASSWORD because the default is test.