Brightpearl vs Cin7 Omni

Brightpearl is a retail operating system for retailers and wholesalers, available through web, iOS, and API. Its Automation Engine applies rules to tasks including picking, shipping, inventory allocation, order routing, and invoicing. When an order is placed, inventory updates across sales channels and locations. The integrated POS syncs sales, inventory, and customer information between online and offline channels; the iPad app supports offline sales and synchronizes when back online. Brightpearl includes accounting or connections to external accounting software, plus analytics covering channels, products, customers, revenue, average order value, and customer lifetime value. It supports multiple warehouses, returns workflows, shipment handoff, and integrations across e-commerce, marketplaces, accounting, fulfillment, payments, and warehouse management. Listed channel examples include Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay. Pricing is bespoke and available on request, with unlimited users included at no extra cost. Brightpearl lists 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager. The maker says the back office uses TLS encryption and that backups are made nightly and retained for 30 days.

Cin7 Omni is inventory and order management software for businesses managing sales across multiple channels. It provides a real-time view of inventory across locations and supply chains, with barcode scanning, stock alerts, purchase orders and sales orders. Purchase orders can sync automatically with linked 3PLs, and 3PL integrations support automated order fulfillment. Native EDI connections support supply-chain and sales-channel workflows. Cin7 connects with Shopify, WooCommerce, Amazon, QuickBooks, Xero and other platforms, and its app ecosystem includes more than 700 partners. The Omni comparison lists eight users, with more available for purchase, and unlimited inventory locations. Customizable workflows support online, wholesale and retail markets; multi-entity support automates intercompany stock and price adjustments. It runs on web, iOS and Android. A free trial is offered, but there is no free plan. Standard starts at $349 per month, Pro at $599 per month and Advanced at $1,199 per month, excluding taxes. Custom solutions are available for complex operations or needs beyond standard configuration.