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Brightpearl

brightpearl.com

WebiOSAPI
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Spec score 7.7 #18 of 68 in Order Management Software

What it is

Brightpearl is a retail operating system for retailers and wholesalers, available through web, iOS, and API. Its Automation Engine applies rules to tasks including picking, shipping, inventory allocation, order routing, and invoicing. When an order is placed, inventory updates across sales channels and locations. The integrated POS syncs sales, inventory, and customer information between online and offline channels; the iPad app supports offline sales and synchronizes when back online. Brightpearl includes accounting or connections to external accounting software, plus analytics covering channels, products, customers, revenue, average order value, and customer lifetime value. It supports multiple warehouses, returns workflows, shipment handoff, and integrations across e-commerce, marketplaces, accounting, fulfillment, payments, and warehouse management. Listed channel examples include Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay. Pricing is bespoke and available on request, with unlimited users included at no extra cost. Brightpearl lists 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager. The maker says the back office uses TLS encryption and that backups are made nightly and retained for 30 days.

Spec sheet

Product
Brightpearl is a retail operating system for retailers and wholesalers.Read 2 Oct 2026 · brightpearl.com
Free plan
NoRead 23 Sep 2026 · brightpearl.com
Integrations
Its listed integrations cover e-commerce, marketplaces, accounting, shipping and fulfillment, payments, EDI, 3PL, POS, marketing, reporting, returns, and warehouse management.Read 2 Oct 2026 · brightpearl.com
Security
The maker says the back-office uses TLS encryption, each client has a dedicated database, and accounts can be restricted by IP address.Read 2 Oct 2026 · brightpearl.com
Support
The pricing page includes 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager.Read 2 Oct 2026 · brightpearl.com
Founded
2007Read 28 Sep 2026 · brightpearl.com
Accounting
Brightpearl offers integrated accounting or connection to external accounting software for real-time financial insights.Read 2 Oct 2026 · brightpearl.com
Analytics
Brightpearl Analytics reports on sales channels, products, customers, and measures including revenue, average order value, and customer lifetime value.Read 2 Oct 2026 · brightpearl.com
Automation rules
YesRead 23 Sep 2026 · brightpearl.com
Backups
Brightpearl says it backs up data nightly, retains backups for 30 days, and can restore to a point in time down to the nearest minute.Read 2 Oct 2026 · brightpearl.com
Examples
Brightpearl describes plug-and-play connections to Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay.Read 2 Oct 2026 · brightpearl.com
Inventory sync
Brightpearl updates inventory across sales channels and locations when an order is placed.Read 2 Oct 2026 · brightpearl.com
iOS app
Brightpearl POS is listed for iPad and supports online and offline sales with later synchronization when back online.Read 2 Oct 2026 · apps.apple.com
Order automation
Its Automation Engine lets users set rules for tasks such as picking, shipping, inventory allocation, order routing, and invoicing.Read 2 Oct 2026 · brightpearl.com
POS
Its integrated POS supports syncing sales, inventory, and customer information between online and offline channels.Read 2 Oct 2026 · brightpearl.com
Pricing limits
Brightpearl says pricing is bespoke and tailored to each customer, and that unlimited users are included at no extra cost.Read 2 Oct 2026 · brightpearl.com

Plans and prices

Brightpearl Priced on request Bespoke pricing · Unlimited users included Read 2 Oct 2026 · brightpearl.com

Every Brightpearl plan and price →

Strong points and limits

Strong points

  • Automates order routing, picking, shipping, and invoicing
  • Updates inventory across channels and locations
  • POS syncs online and offline sales data
  • Unlimited users included at no extra cost
  • Lists 24/7 unlimited customer support

Limits

  • Pricing is bespoke and available on request
  • No free plan
  • iPad POS requires reconnection to synchronize offline sales

Who it suits

Brightpearl suits retailers and wholesalers managing orders, inventory, and sales across online and offline channels. Its bespoke pricing and included consulting and support may fit organizations seeking an integrated retail operating system.

Verdict

Brightpearl brings order automation, inventory, POS, accounting, and analytics into a retail operating system. Pricing is tailored to each customer, while unlimited users are included.

Where Specifiction places it

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