Brightpearl vs Openship

Brightpearl is a retail operating system for retailers and wholesalers, available through web, iOS, and API. Its Automation Engine applies rules to tasks including picking, shipping, inventory allocation, order routing, and invoicing. When an order is placed, inventory updates across sales channels and locations. The integrated POS syncs sales, inventory, and customer information between online and offline channels; the iPad app supports offline sales and synchronizes when back online. Brightpearl includes accounting or connections to external accounting software, plus analytics covering channels, products, customers, revenue, average order value, and customer lifetime value. It supports multiple warehouses, returns workflows, shipment handoff, and integrations across e-commerce, marketplaces, accounting, fulfillment, payments, and warehouse management. Listed channel examples include Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay. Pricing is bespoke and available on request, with unlimited users included at no extra cost. Brightpearl lists 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager. The maker says the back office uses TLS encryption and that backups are made nightly and retained for 30 days.

Openship is an open-source order management system that connects sales channels with fulfillment locations. It can split order line items and route them according to inventory, shipping costs, and delivery times. Product matching and inventory matching support fulfillment across channels, while configurable shops, channel links, and routing rules let users set up workflows for their operations. Examples of connectable shops include Shopify, WooCommerce, eBay, and Amazon. Described use cases connect marketplace sellers, third-party logistics providers, suppliers, and storefronts for fulfillment. Openship is self-hosted, with source code and documentation linked from its product page; hosted plans add managed infrastructure and automatic updates on Starter. Its free self-deployed plan includes unlimited shops, channels, orders, and users, with community support. Hosted Starter costs $99 a month and allows up to 1,000 orders and three users monthly. Professional costs $249 a month, with limits of 10,000 orders and 10 users. Enterprise costs $499 a month and includes unlimited orders, users, shops, and channels.