Brightpearl vs Microsoft Dynamics 365 Sales
Brightpearl
brightpearl.comMicrosoft Dynamics 365 Sales
microsoft.comSide by side
| Figure | Brightpearl | Microsoft Dynamics 365 Sales |
|---|---|---|
| Price from | — | $4/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 11 |
| Spec score · Order Management Software | 7.7 (#18) | 8.7 (#1) |
| Spec score · ERP Software | 7.5 (#84) | 8.3 (#31) |
| Founded | 2007 | 1975 |
| Free plan | No | No |
| Integrations | Its listed integrations cover e-commerce, marketplaces, accounting, shipping and fulfillment, payments, EDI, 3PL, POS, marketing, reporting, returns, and warehouse management. | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. |
| Product | Brightpearl is a retail operating system for retailers and wholesalers. | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. |
| Security | The maker says the back-office uses TLS encryption, each client has a dedicated database, and accounts can be restricted by IP address. | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. |
Plans
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
In their own words
Brightpearl
Brightpearl is a retail operating system for retailers and wholesalers, available through web, iOS, and API. Its Automation Engine applies rules to tasks including picking, shipping, inventory allocation, order routing, and invoicing. When an order is placed, inventory updates across sales channels and locations. The integrated POS syncs sales, inventory, and customer information between online and offline channels; the iPad app supports offline sales and synchronizes when back online. Brightpearl includes accounting or connections to external accounting software, plus analytics covering channels, products, customers, revenue, average order value, and customer lifetime value. It supports multiple warehouses, returns workflows, shipment handoff, and integrations across e-commerce, marketplaces, accounting, fulfillment, payments, and warehouse management. Listed channel examples include Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay. Pricing is bespoke and available on request, with unlimited users included at no extra cost. Brightpearl lists 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager. The maker says the back office uses TLS encryption and that backups are made nightly and retained for 30 days.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.