Brightpearl vs Descartes Sellercloud

Brightpearl is a retail operating system for retailers and wholesalers, available through web, iOS, and API. Its Automation Engine applies rules to tasks including picking, shipping, inventory allocation, order routing, and invoicing. When an order is placed, inventory updates across sales channels and locations. The integrated POS syncs sales, inventory, and customer information between online and offline channels; the iPad app supports offline sales and synchronizes when back online. Brightpearl includes accounting or connections to external accounting software, plus analytics covering channels, products, customers, revenue, average order value, and customer lifetime value. It supports multiple warehouses, returns workflows, shipment handoff, and integrations across e-commerce, marketplaces, accounting, fulfillment, payments, and warehouse management. Listed channel examples include Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay. Pricing is bespoke and available on request, with unlimited users included at no extra cost. Brightpearl lists 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager. The maker says the back office uses TLS encryption and that backups are made nightly and retained for 30 days.

Descartes Sellercloud is an ecommerce operations platform covering catalog, orders, inventory, warehouse work, shipping, purchasing, reporting, accounting and returns. Businesses can manage listings, orders, inventory and fulfillment across sales channels from one interface, with multi-warehouse support, order routing, picking and packing, shipment handoff and returns workflows. Sellercloud lists more than 350 built-in integrations, including Amazon, eBay, Walmart, Shopify and BigCommerce, and says customers can use all 50-plus sales-channel integrations and add channels as desired. Inventory synchronizes across warehouses and channels in real time. Predictive purchasing uses sales history to recommend when, what and how much to order. Warehouse and shipping tools cover picking, packing, label printing and shipping rules; automation rules and RESTful APIs with thousands of endpoints are also available. Employee access can be limited by company, webpage, function, role and purchasing-cost visibility, and two-factor authentication is mandatory for Client Admin and Employee accounts. The listed subscription is $1,349 a year, based on order volume and add-ons.