Brightpearl vs EMERGE

Brightpearl is a retail operating system for retailers and wholesalers, available through web, iOS, and API. Its Automation Engine applies rules to tasks including picking, shipping, inventory allocation, order routing, and invoicing. When an order is placed, inventory updates across sales channels and locations. The integrated POS syncs sales, inventory, and customer information between online and offline channels; the iPad app supports offline sales and synchronizes when back online. Brightpearl includes accounting or connections to external accounting software, plus analytics covering channels, products, customers, revenue, average order value, and customer lifetime value. It supports multiple warehouses, returns workflows, shipment handoff, and integrations across e-commerce, marketplaces, accounting, fulfillment, payments, and warehouse management. Listed channel examples include Shopify, Shopify Plus, BigCommerce, Magento, Amazon, and eBay. Pricing is bespoke and available on request, with unlimited users included at no extra cost. Brightpearl lists 24/7 unlimited customer support, ongoing business consulting, and health checks from a dedicated Customer Success Manager. The maker says the back office uses TLS encryption and that backups are made nightly and retained for 30 days.

EMERGE is a cloud-based inventory and order management platform for wholesale, distribution, manufacturing and import-export businesses. It brings together sales, purchasing, inventory, production, shipping and customer management. Stock tools include real-time tracking, multiple locations, variants, serial numbers, batches, barcodes and simple production. Import-export capabilities include multiple currencies, multilingual documents, custom packing lists and landed cost calculation. Customers can browse and order through EMERGE Cart, a B2B ecommerce platform. The service integrates with Stripe for invoice export, payment links and invoice-status import, and with Xero for accounting. Its mobile version provides access to product, stock and order information. The Free Forever plan costs nothing for one user and is limited to four quotations, sales and purchases a month. Full-feature plans are listed at $34.90 a month billed annually, $38.90 a month billed every six months, $44.90 a month billed every three months, and $49.90 a month billed month-to-month. The listed Monthly, Quarterly, Half-Yearly and Yearly plans also describe unlimited orders and products, but do not state prices. EMERGE is web-based and sold by user rather than by feature.