Brivium vs The Customer Factor
Brivium
briviumapp.comThe Customer Factor
thecustomerfactor.comSide by side
| Figure | Brivium | The Customer Factor |
|---|---|---|
| Price from | $19.99/mo | $34.95/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Window Cleaning Software | 8.3 (#7) | 7.3 (#26) |
| Integrations | Brivium identifies Stripe for payments, Twilio for telephony and messaging, Google Maps Platform for address autocomplete, and Google Gemini API for AI Coach responses. | The product supports QuickBooks Desktop and Online, Google Maps, Google Calendar, website lead-form syncing and automated text messaging through an unnamed partner. |
| Payments | Quotes can be converted into invoices, and customers can pay by card through Stripe with automatic receipts and overdue reminders. | The features page names Square, Stripe and Worldpay as integrated credit card processors and describes customer invoice-payment links. |
| Scheduling | The app provides crew scheduling by worker, tasks with due dates, role-based permissions, and needs-attention alerts. | Calendars support daily, weekly and monthly views, color coding, employee or crew views, task creation, appointment mapping and invoice actions. |
Plans
The Customer Factor
- Monthly$34.95 a month
- QuarterlyPriced on request
- Annual$449.50 a year
In their own words
Brivium
Brivium is a CRM and business app for trade and field-service companies, combining customer records, jobs, quotes, schedules, invoices, payments, and team tasks. It is aimed at owner-operators and small crews of 1 to 20 people, including painting, HVAC, plumbing, electrical, landscaping, and roofing businesses. Customers can review and approve branded quotes online, with deposits collected at approval; quotes can then become invoices paid by card through Stripe. Scheduling covers worker assignments, task due dates, role-based access, and alerts for work needing attention. The mobile app works offline and syncs quotes, jobs, and invoices when it reconnects. Brivium runs on Android, iOS, and the web. Paid plans start at $19.99/user/mo billed annually, and a 14-day free trial uses the Business plan without requiring a card to start. Public links to quotes, invoices, customer portals, signed documents, and shared attachments can be opened by anyone who has the link.
The Customer Factor
The Customer Factor has no write-up on Specifiction yet; its figures are above.