Broadly Reputation vs DemandHub
Broadly Reputation
broadly.com
DemandHub
demandhub.coSide by side
| Figure | Broadly Reputation | DemandHub |
|---|---|---|
| Price from | $79/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Salon Reputation Management Software | 8.3 (#8) | 7.9 (#17) |
| Audience | Broadly describes its services as designed for local businesses and highlights industries including home services, auto services, dental, legal, and pet services. | DemandHub says local businesses across North America use its platform and highlights healthcare, dental, automotive, and fitness businesses. |
| Headquarters | Boca Raton, Florida, United States | Mississauga, Ontario, Canada |
| Integrations | Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete. | Listed integrations include Dentrix, Open Dental, Cliniko, WebPT, QuickBooks Online, and automotive systems such as CDK and Reynolds & Reynolds. |
| Support | Broadly says it provides support by phone, email, and chat, with a dedicated account team for each customer. | The pricing page lists guided onboarding, phone, email and text support, a 24/7 help center, and a personal account manager. |
Plans
Broadly Reputation
- Standard$79 a month
- Pro$89 a month
- PremiumPriced on request
DemandHub
- AI Front DeskPriced on request
- Recall ProPriced on request
- ScalePriced on request
In their own words
Broadly Reputation
Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.
DemandHub
DemandHub is an AI-powered customer engagement platform for local businesses. Its Messenger brings text, social, and web chat conversations into one inbox, while Web Chat can turn website conversations into text threads that customers continue on mobile devices. Online Scheduling supports website bookings, text reminders, and automated patient reactivation. The AI Agent can answer customer questions around the clock using a business’s website and FAQs, then pass conversations to a human. Review capabilities include automated review generation, sentiment analysis, and AI-powered responses; Google is listed as a review source. DemandHub lists integrations such as Dentrix, Open Dental, Cliniko, WebPT, QuickBooks Online, CDK, and Reynolds & Reynolds. It is available on Android, iOS, and the web, and highlights healthcare, dental, automotive, and fitness businesses across North America. The company says it processes end-user data on customer instruction and shares it only with the relevant customer. There is no free plan, but a 14-day free trial is available through a demo booking. Pricing is on request.