Broadly Reputation vs Loox
Broadly Reputation
broadly.com
Loox
loox.appSide by side
| Figure | Broadly Reputation | Loox |
|---|---|---|
| Price from | $79/mo | $49.99/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Review Generation Software | 8.3 (#8) | 8.1 (#12) |
| Spec score · Review Management Software | 7.8 (#98) | 8.4 (#30) |
| Integrations | Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete. | The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations. |
| Support | Broadly says it provides support by phone, email, and chat, with a dedicated account team for each customer. | Loox says its support team works around the clock and is available to answer questions before signup. |
Plans
Broadly Reputation
- Standard$79 a month
- Pro$89 a month
- PremiumPriced on request
Loox
- BeginnerFree
- Convert$49.99 a month
- Unlimited$299.99 a month
- BeginnerPrice not published
In their own words
Broadly Reputation
Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.
Loox
Loox is a Shopify app for collecting and displaying product reviews and visual user-generated content. It automates email review requests, with delivery-based timing, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. AI features sort reviews, surface highlights and stories, create summaries and translations, suggest replies, and generate image alt text. Referral prompts can appear on-site, after purchase, or after a review submission. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and workflows. The maker describes its theme widgets and pages as a no-code solution and says the app is exclusive to Shopify. Loox offers a free plan and free trial. Convert costs $49.99 a month and Unlimited costs $299.99 a month, with Shopify’s 30-day billing period and cancellation available at any time.