Broadly Reputation vs ReviewPanel
Broadly Reputation
broadly.com
ReviewPanel
reviewpanel.devSide by side
| Figure | Broadly Reputation | ReviewPanel |
|---|---|---|
| Price from | $79/mo | $4.99/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Restaurant Review Management Software | 8.3 (#7) | 8.5 (#2) |
| Spec score · Review Management Software | 7.8 (#98) | 8.6 (#25) |
| Audience | Broadly describes its services as designed for local businesses and highlights industries including home services, auto services, dental, legal, and pet services. | The maker describes the product as serving local businesses, restaurant groups, agencies, franchises, and growing businesses. |
| Integrations | Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete. | Professional includes signed metrics webhooks with optional CRM-routing identifiers, and the features page says webhooks send refreshed business-account metrics to an HTTPS endpoint with automatic retries. |
| Privacy | Broadly says it does not sell personal information and does not share SMS opt-in data or phone numbers for third-party marketing. | The privacy policy says the maker does not sell personal information and stores review data on Google Cloud Platform servers in the United States. |
| Review sources | Google,Facebook,Yelp,and other popular sites | 1 |
| Security | Broadly says it uses commercially reasonable technical, administrative, and organizational measures to protect personal information. | ReviewPanel states that it uses Firebase Authentication, HTTPS/TLS, encrypted OAuth and webhook credentials, Firestore access controls, role-based permissions and workspace isolation. |
| Paid from | 79 | 4.99 |
| Support | Broadly says it provides support by phone, email, and chat, with a dedicated account team for each customer. | Email support targets replies within 24 hours, dashboard tickets receive priority handling, and critical technical issues are monitored 24/7. |
Plans
Broadly Reputation
- Standard$79 a month
- Pro$89 a month
- PremiumPriced on request
ReviewPanel
- StarterFree
- Personal$4.99 a month
- Professional$29.99 a month
- Enterprise$49.99 a month
In their own words
Broadly Reputation
Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.
ReviewPanel
ReviewPanel is a web dashboard for managing Google reviews across business locations. It brings together ratings comparisons, review responses, monitoring for deleted reviews, and reporting. Users can filter, sort, and search reviews, then export reviews and analytics as CSV or PDF. Embeddable Google review widgets are available in four layouts and three themes. Deleted Review Detection alerts users when Google removes reviews and retains previously collected review data as evidence. Google Business Profile access is connected through OAuth and can be revoked through the Google account. Plans vary by location limits and features: Starter is free for up to 3 locations, Personal costs $4.99 per month for up to 8, Professional costs $29.99 per month for up to 15, and Enterprise costs $49.99 per month with 20 included. A 14-day trial is listed. Users who exceed plan limits are prompted to upgrade rather than charged automatically for overages. The maker describes its audience as local businesses, restaurant groups, agencies, franchises, and growing businesses.