Broadvoice Cloud PBX vs CloudCall
Broadvoice Cloud PBX
broadvoice.com
CloudCall
cloudcall.comSide by side
| Figure | Broadvoice Cloud PBX | CloudCall |
|---|---|---|
| Price from | $10/mo | $20/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Unified Communications Software | 8.6 (#5) | 8.2 (#11) |
| Spec score · Business Phone Systems | 8.5 (#41) | 7.6 (#133) |
| Audience | Broadvoice describes b-hive as made for mid-market teams seeking reliability without complexity. | CloudCall says it is dedicated to businesses using CRMs in the staffing and recruiting industry. |
| Founded | 2006 | 2012 |
| Free plan | No | No |
| Product | Cloud PBX is a cloud-hosted business phone system that provides extensions, call routing, auto attendants, voicemail, and other calling features without on-site phone-system hardware. | CloudCall is a unified communications platform that captures calls and other communications and saves them into CRM records. |
| Paid from | 10 | 15 |
| Support | The Standard seat tier includes priority email support, and Broadvoice’s contact page provides a business support phone number and ticket submission. | CloudCall support is reachable by ticket, email or phone, with regional weekday support hours published for Australia, UK/EMA and US/Canada. |
Plans
Broadvoice Cloud PBX
- Metered$10 a month
- Standard$18 a month
- Pro$23 a month
- Metered (b-hive Seat)$10 a month
- Standard (b-hive Seat)$18 a month
- Pro (b-hive Seat)$23 a month
In their own words
Broadvoice Cloud PBX
Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.