Broadvoice Cloud PBX vs Rainbow

Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, custom call routing, auto attendants, voicemail transcription, and desktop and mobile apps. Administrators manage users, numbers, menus, extensions, and call rules from one portal. Routing can use multi-level IVRs, time, department, priority, availability, ring groups, queues, forwarding, and custom schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees use desk phones, softphones, or mobile apps with the same business number and routing rules. b-hive Communicator adds calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. Browser, Windows, Mac, iOS, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Metered costs $10 a month, Standard $18 a month, and Pro $23 a month. Features progress from forwarding and hot desking to unlimited calling, messaging, fax, recording, video, screen sharing, and integrations.

Rainbow is a cloud-based communication and collaboration platform for businesses, connecting people, objects and interactions through the cloud. Its tools include persistent one-to-one and group chat, presence information, task management, voice and video calls, screen or app sharing, and file sharing. Telephony features available on eligible plans include PBX control, phone presence, call logging, VoIP, caller identification, forwarding and voicemail. Office integrations include Google Chrome Click2Call, Rainbow Telephony for Microsoft Teams, Microsoft 365 Exchange Online or Google Calendar, and an Outlook plug-in. Hybrid telephony can connect with OmniPCX Enterprise, OXO Connect and third-party integrations for Cisco, NEC, Mitel and Asterisk. Rainbow offers cloud, on-premises and hybrid deployments, and its services are available in more than 75 countries and 22 languages. The plans list AES-256 encryption, region-based data residency and SAML or OIDC single sign-on. Essential costs nothing; Business costs €2 a month per user, and Enterprise costs €4 a month per user. Business and Enterprise include 24/7 support and an uptime SLA; Essential includes a digital Help Center.