Browsee vs Smartlook

Browsee is an extension-based website experience analytics tool for reviewing visitor interactions. It provides session recordings, rage-click detection, mobile capture and heatmaps for clicks, scrolling and attention, including dynamic pages and elements. Browsee works with React, Vue and Angular single-page applications and offers a Chrome Extension. It says interface elements are tracked automatically, without event integration. The forever-free plan requires no credit card and includes 1,500 recordings per month, one heatmap, 14 days of storage and unlimited team members; recordings stop after the quota instead of using random sampling. Paid plans start at $19/mo (annual). Browsee lists integrations with services including Intercom, Shopify, Google Analytics, WordPress and Chrome. It honors Do Not Track, excludes passwords, emails and numbers by default, and lets users choose fields or block page text. SSO is available on Pro and Executive plans.

Smartlook combines session recordings with event-based analytics for websites and mobile apps. It supports web, iOS, Android, and an API. Funnels identify where users leave, while heatmaps show clicks and scrolling; rage-click detection and mobile capture are also available. Mobile crash reports connect a crash with the recording and preceding events. Smartlook says its SDKs automatically mask passwords, numbers, and form contents in recordings. Its listed security measures include SSL/TLS transfer encryption, AWS infrastructure, and a Data Protection Officer. Integrations include Google Firebase, HubSpot, Salesforce, Segment, Slack, Intercom, Jira, Mixpanel, Sentry, and Zapier. The free plan costs nothing, subject to limitations, and allows 20 REST API requests per hour. New paid plans have not been available since 31 May 2026. The standalone platform is scheduled for decommissioning on 30 September 2027; online support is scheduled through 31 August 2027.