Bugfender vs Scout by base14
Bugfender
bugfender.comScout by base14
base14.ioSide by side
| Figure | Bugfender | Scout by base14 |
|---|---|---|
| Price from | $39/mo | $250/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 2 |
| Spec score · Mobile App Monitoring | 9.3 (#2) | 7.9 (#16) |
| API | Bugfender exposes an API for programmatic log queries and custom integrations. | The Scout API exposes read-only JSON endpoints for distributed traces, logs, metrics, service topology, APM rollups, and real user monitoring. |
| Headquarters | Barcelona, Spain (central office) | Bangalore, India |
| Integrations | Official integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Trello, Basecamp, Jira, Zendesk, Intercom and Freshdesk. | Scout provides a read-only MCP endpoint for querying traces, logs, metrics, service topology, and alerts through coding agents. |
| Purpose | Bugfender remotely collects application logs, errors, and crashes from devices to help teams investigate bugs and support users. | Scout is an OpenTelemetry-native observability platform combining observability, insights, and AI-powered debugging. |
| Security controls | Bugfender states that logs use TLS 1.3 (with TLS 1.2 compatibility) and encryption in transit and at rest. | base14 states that internal access requires mandatory MFA/2FA and that service communication uses TLS 1.3 with automated certificate rotation. |
Plans
Bugfender
- FreeFree
- Team$39 a month
- Pro$89 a month
- Premium$449 a month
- On-Premises$3,600 a month
- On-Premises License$3,600 a month
In their own words
Bugfender
Bugfender collects application logs, errors, and crashes remotely so teams can investigate problems and assist users. Its device-oriented dashboard includes activity that did not trigger a crash, while crash reports appear alongside the logs. Android and iOS developers can add a custom in-app screen for users to report issues. The mobile SDK is described as compact, low-memory, battery-efficient, and capable of offline operation. Documented SDKs span Android, iOS, JavaScript frameworks, Flutter, React Native, Ionic,.NET MAUI, Unity, Xamarin, and Cordova. Integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Jira, Zendesk, and Intercom. The free plan costs nothing and allows 100,000 log lines daily, retained for 24 hours, with up to 2,000 devices. Team costs $39 a month; Pro costs $89 a month; Premium costs $449 a month. On-Premises License costs $3,600 a month for up to 50 developer seats. Logs are encrypted in transit and at rest; Bugfender states GDPR compliance and ISO 27001 certification.
Scout by base14
Scout by base14 has no write-up on Specifiction yet; its figures are above.