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Bugfender

bugfender.com

From $39/mo Free plan WebiOSAndroidAPISelf-hosted
Visit bugfender.com
Spec score 9.3 #2 of 23 in Mobile App Monitoring

What it is

Bugfender collects application logs, errors, and crashes remotely so teams can investigate problems and assist users. Its device-oriented dashboard includes activity that did not trigger a crash, while crash reports appear alongside the logs. Android and iOS developers can add a custom in-app screen for users to report issues. The mobile SDK is described as compact, low-memory, battery-efficient, and capable of offline operation. Documented SDKs span Android, iOS, JavaScript frameworks, Flutter, React Native, Ionic,.NET MAUI, Unity, Xamarin, and Cordova. Integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Jira, Zendesk, and Intercom. The free plan costs nothing and allows 100,000 log lines daily, retained for 24 hours, with up to 2,000 devices. Team costs $39 a month; Pro costs $89 a month; Premium costs $449 a month. On-Premises License costs $3,600 a month for up to 50 developer seats. Logs are encrypted in transit and at rest; Bugfender states GDPR compliance and ISO 27001 certification.

Spec sheet

What it does
Bugfender remotely collects application logs, errors and crashes from users’ devices so teams can investigate problems without reproducing them locally.Read 15 Oct 2026 · bugfender.com
Purpose
Bugfender remotely collects application logs, errors, and crashes from devices to help teams investigate bugs and support users.Read 3 Oct 2026 · bugfender.com
API
Bugfender exposes an API for programmatic log queries and custom integrations.Read 15 Oct 2026 · bugfender.com
Integrations
Official integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Trello, Basecamp, Jira, Zendesk, Intercom and Freshdesk.Read 15 Oct 2026 · bugfender.com
Security
The security page says logs are encrypted in transit and at rest, with TLS 1.3 and TLS 1.2 supported for network communications.Read 3 Oct 2026 · bugfender.com
Compliance
Bugfender states GDPR compliance, ISO 27001 certification and EU ISO-certified data centers.Read 15 Oct 2026 · bugfender.com
Headquarters
Barcelona, Spain (central office)Read 28 Sep 2026 · bugfender.com
Founded
2014Read 28 Sep 2026 · bugfender.com
Company
Bugfender says it was founded in 2014 and has a central office in Barcelona.Read 3 Oct 2026 · bugfender.com
Authentication security
Account protection includes TOTP, FIDO U2F security keys, SMS fallback and audit logging.Read 15 Oct 2026 · bugfender.com
Company location
The press kit says Bugfender has a central office in Barcelona with a distributed international team.Read 15 Oct 2026 · bugfender.com
Crash reporting
Crash reports are shown with surrounding logs and issue context for forensic investigation.Read 15 Oct 2026 · docs.bugfender.com
Device-centric investigation
The dashboard organizes data around individual devices or users so engineers can inspect one customer’s history.Read 15 Oct 2026 · bugfender.com
Documentation depth
The help center contains sections for getting started, supported development platforms, logging frameworks, advanced usage, troubleshooting, security, billing and on-premises deployments.Read 15 Oct 2026 · support.bugfender.com
Founder and funding facts
Bugfender’s press kit names Jordi Gimenez, Aleix Ventayol and Stefan Klumpp as founders, says it has taken no external investment, and records a €100,000 Impact EU grant in 2015.Read 15 Oct 2026 · bugfender.com
Free plan limit
The free plan includes up to 100,000 log lines each day retained for 24 hours, with a 2,000-device limit.Read 3 Oct 2026 · bugfender.com
Historical business limitation
A Failory interview reported that the free version was mainly for testing while important capabilities required payment, creating competitive pressure if large platforms offered similar free tooling.Read 15 Oct 2026 · failory.com
Hybrid documentation
Documentation provides setup guides and sample repositories for React Native, Flutter, Unity, Ionic, .NET MAUI, Cordova and Xamarin.Read 15 Oct 2026 · docs.bugfender.com
In-app feedback
Android and iOS developers can provide a ready-made or customized feedback screen that sends user reports and session logs.Read 15 Oct 2026 · support.bugfender.com
Independent praise
EuropeanStack highlights continuous device-level logging, EU hosting, lightweight SDKs and fast integration for mobile teams.Read 15 Oct 2026 · europeanstack.com
Independent scope limit
EuropeanStack describes Bugfender as specialized remote logging rather than a full APM product, lacking transaction tracing, performance dashboards and release-health tracking.Read 15 Oct 2026 · europeanstack.com
Limit: G2 pricing
A reviewer says pricing jumps sharply between log-volume tiers and lacks an intermediate option.Read 15 Oct 2026 · g2.com
Limit: GetApp search
Reviewers report that searching and filtering logs is less powerful than needed.Read 15 Oct 2026 · getapp.com
Limit: Software Advice interface
Reviews criticize limited log exploration, slow or clunky web screens, limited SDK customization and unclear usage throttling.Read 15 Oct 2026 · softwareadvice.com
LinkedIn company facts
LinkedIn lists Bugfender as privately held, headquartered in Baiersbronn, founded in 2015 and employing 2–10 people.Read 15 Oct 2026 · linkedin.com
Mobile SDK
Bugfender describes its mobile-first SDK as low-memory, battery-efficient, compact, and able to work offline.Read 3 Oct 2026 · bugfender.com
Notable news
Bugfender announced a new monthly pricing model on October 1, 2025, emphasizing usage-based flexibility and predictable budgeting.Read 15 Oct 2026 · bugfender.com
Offline operation
The mobile SDK buffers logs while a device is offline and uploads them after connectivity returns.Read 15 Oct 2026 · bugfender.com
Praise: G2 reviewers
Reviewers praise structured logs, offline caching, easy integration, fast log collection, filtering and the feedback form.Read 15 Oct 2026 · g2.com
Praise: GetApp reviewers
Users repeatedly mention simple implementation, a helpful dashboard, structured logs, offline caching and responsive support.Read 15 Oct 2026 · getapp.com
Public SDK code
Bugfender maintains public GitHub repositories for iOS, Android samples, React Native, Flutter, Unity and other bindings; listed repositories include Apache-2.0 and MIT licenses.Read 15 Oct 2026 · github.com
Rating on G2
4.8 out of 5 from 4 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.2 out of 5 from 22 reviewsRead 15 Oct 2026 · getapp.com
Rating on Software Advice
4.2 out of 5 from 22 reviewsRead 15 Oct 2026 · softwareadvice.com
Rating on TrustRadius
9 out of 10 from 1 reviewRead 15 Oct 2026 · trustradius.com
Remote logging
The service continuously captures logs from mobile and frontend applications, including problems that do not crash the app.Read 15 Oct 2026 · bugfender.com
SDK footprint
Bugfender says its mobile SDK is lightweight, battery-efficient and designed to avoid affecting interface responsiveness.Read 15 Oct 2026 · bugfender.com
Security controls
Bugfender states that logs use TLS 1.3 (with TLS 1.2 compatibility) and encryption in transit and at rest.Read 15 Oct 2026 · bugfender.com
Self-hosting
The On-Premises Edition installs on customer servers using Docker images, Docker Compose or Helm charts.Read 15 Oct 2026 · bugfender.com
Support and SLA
Premium includes priority support and a 99.95% monthly dashboard uptime SLA with an eight-business-hour initial support response; other plans have no SLA and Bugfender says it aims to respond within 24 hours.Read 3 Oct 2026 · bugfender.com
Supported platforms
Official SDK documentation lists Android, iOS, JavaScript, Angular, React, jQuery, Vue, Svelte, Flutter, React Native, Ionic, .NET MAUI, Unity, Xamarin and Cordova.Read 15 Oct 2026 · docs.bugfender.com
Supported SDKs
Documented platforms include Android, iOS, JavaScript, Angular, React, jQuery, VueJS, Svelte, Flutter, React Native, Ionic, .NET Maui, Unity, Xamarin, and Cordova.Read 3 Oct 2026 · docs.bugfender.com
User feedback
Its in-app feedback feature lets Android and iOS developers provide a custom screen for users to report issues.Read 3 Oct 2026 · docs.bugfender.com

Plans and prices

Free Free 100K daily log lines · 24-hour retention · 2,000 devices · unlimited team members · unlimited apps · daily summary email Read 15 Oct 2026 · bugfender.com
Team $39 a month from $39/month 10M monthly log lines · 7-day retention · unlimited devices · crash reporting · user feedback · GDPR DPA · basic permissions Read 15 Oct 2026 · bugfender.com
Pro $89 a month from $89/month 10M monthly log lines · 30-day retention · fine-grained permissions · S3 archiving · API access · webhooks · customizable usage budget Read 15 Oct 2026 · bugfender.com
Premium $449 a month from $449/month custom volume · 30-day retention · priority support · 99.95% dashboard SLA · SAML SSO · purchase-order billing · bank transfer Read 15 Oct 2026 · bugfender.com
On-Premises $3,600 a month $3,600/month for up to 50 developer seats; $36/month per additional seat Docker images · Docker Compose or Helm deployment · administration manual · update installation and monitoring · support Read 15 Oct 2026 · bugfender.com
On-Premises License $3,600 a month $3,600.00/month for up to 50 developer seats; $36.00/month per additional seat. Self-hosted license · Docker images · sample Docker Compose or Helm configuration · administration manual · support and software updates Read 3 Oct 2026 · bugfender.com

Every Bugfender plan and price →

Strong points and limits

Strong points

  • Captures activity even when no crash occurs
  • Crash reports appear alongside device logs
  • Free plan supports up to 2,000 devices
  • SDKs cover mobile, web, and game platforms
  • Logs encrypted in transit and at rest

Limits

  • Free plan retains logs for 24 hours
  • Free plan capped at 100,000 daily log lines
  • API access is listed for Pro and Premium
  • Premium costs $449 a month

Who it suits

Bugfender suits application teams that need remote device logs, crash reporting, or in-app issue reports. Its self-hosted option may suit organizations with deployment or data-locality needs.

Verdict

Bugfender combines remote logging with crash investigation and user feedback, with a free tier and multiple paid plans. Check log-volume and retention limits, and note that API access is listed for Pro and Premium.

Where Specifiction places it

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