Alibaba Cloud ARMS RUM vs Bugfender
Alibaba Cloud ARMS RUM
alibabacloud.comBugfender
bugfender.comSide by side
| Figure | Alibaba Cloud ARMS RUM | Bugfender |
|---|---|---|
| Price from | $0.02/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 6 |
| Spec score · Mobile App Monitoring | 9.0 (#4) | 9.3 (#2) |
| Compliance | Alibaba Cloud lists certifications and reports including CSA STAR, ISO 27001, ISO 20000, ISO 22301, ISO 9001, ISO 27017, ISO 27018, ISO 27701, PCI DSS and SOC reports. | Bugfender states GDPR compliance, ISO 27001 certification and EU ISO-certified data centers. |
| Documentation depth | The official user guide links separate documentation sets for Application Monitoring, Browser Monitoring, Prometheus, Grafana, Application Security, Synthetic Monitoring and OpenTelemetry. | The help center contains sections for getting started, supported development platforms, logging frameworks, advanced usage, troubleshooting, security, billing and on-premises deployments. |
| Integrations | RUM integrates with Simple Log Service for log storage and querying, ARMS Prometheus for metrics, and Grafana for visualization. | Official integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Trello, Basecamp, Jira, Zendesk, Intercom and Freshdesk. |
| Rating on G2 | 3.5 out of 5 from 1 review | 4.8 out of 5 from 4 reviews |
| Security controls | ARMS describes DDoS protection, traffic cleaning, SQL-injection detection, transport encryption, RAM access control, three-replica storage and multi-zone disaster recovery. | Bugfender states that logs use TLS 1.3 (with TLS 1.2 compatibility) and encryption in transit and at rest. |
| What it does | ARMS is Alibaba Cloud's application performance and real-user monitoring platform for collecting and analyzing application metrics, logs, traces, errors and performance data. | Bugfender remotely collects application logs, errors and crashes from users’ devices so teams can investigate problems without reproducing them locally. |
Plans
Alibaba Cloud ARMS RUM
- Pay-as-you-go$0.02 a month
- 5,000 OCU resource planPriced on request
- 10,000 OCU resource planPriced on request
- 150,000 OCU resource planPriced on request
- 630,000 OCU resource planPriced on request
- 3.6 million OCU resource planPriced on request
- 18 million OCU resource planPriced on request
- Pay-as-you-go, Chinese mainland public cloud$0.02 a month
- Pay-as-you-go, Hong Kong and overseas public cloud$0.03 a month
- Resource plan: 10,000 OCUPrice not published
Bugfender
- FreeFree
- Team$39 a month
- Pro$89 a month
- Premium$449 a month
- On-Premises$3,600 a month
- On-Premises License$3,600 a month
In their own words
Alibaba Cloud ARMS RUM
Alibaba Cloud ARMS RUM has no write-up on Specifiction yet; its figures are above.
Bugfender
Bugfender collects application logs, errors, and crashes remotely so teams can investigate problems and assist users. Its device-oriented dashboard includes activity that did not trigger a crash, while crash reports appear alongside the logs. Android and iOS developers can add a custom in-app screen for users to report issues. The mobile SDK is described as compact, low-memory, battery-efficient, and capable of offline operation. Documented SDKs span Android, iOS, JavaScript frameworks, Flutter, React Native, Ionic,.NET MAUI, Unity, Xamarin, and Cordova. Integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Jira, Zendesk, and Intercom. The free plan costs nothing and allows 100,000 log lines daily, retained for 24 hours, with up to 2,000 devices. Team costs $39 a month; Pro costs $89 a month; Premium costs $449 a month. On-Premises License costs $3,600 a month for up to 50 developer seats. Logs are encrypted in transit and at rest; Bugfender states GDPR compliance and ISO 27001 certification.