Bugfender vs Shakebug
Bugfender
bugfender.comShakebug
shakebug.comSide by side
| Figure | Bugfender | Shakebug |
|---|---|---|
| Price from | $39/mo | $20/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Mobile App Monitoring | 9.3 (#2) | 7.9 (#17) |
| Compliance | Bugfender states GDPR compliance, ISO 27001 certification and EU ISO-certified data centers. | The pricing page describes Shakebug as GDPR and CCPA Ready. |
| Crash reporting | Crash reports are shown with surrounding logs and issue context for forensic investigation. | Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, OS, and trend details. |
| Headquarters | Barcelona, Spain (central office) | Surat, Gujarat, India |
| Integrations | Official integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Trello, Basecamp, Jira, Zendesk, Intercom and Freshdesk. | The maker lists integrations including Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. |
| Security | The security page says logs are encrypted in transit and at rest, with TLS 1.3 and TLS 1.2 supported for network communications. | Shakebug says its production database is encrypted at rest and its pricing page states AES-256 at rest and TLS 1.3 in transit. |
Plans
Bugfender
- FreeFree
- Team$39 a month
- Pro$89 a month
- Premium$449 a month
- On-Premises$3,600 a month
- On-Premises License$3,600 a month
Shakebug
- Basic PlanFree
- Startup pricing (Premium plan discount)$20 a month
- Standard Plan$57 a month
- Premium Plan$94 a month
- Enterprise PlanPriced on request
In their own words
Bugfender
Bugfender collects application logs, errors, and crashes remotely so teams can investigate problems and assist users. Its device-oriented dashboard includes activity that did not trigger a crash, while crash reports appear alongside the logs. Android and iOS developers can add a custom in-app screen for users to report issues. The mobile SDK is described as compact, low-memory, battery-efficient, and capable of offline operation. Documented SDKs span Android, iOS, JavaScript frameworks, Flutter, React Native, Ionic,.NET MAUI, Unity, Xamarin, and Cordova. Integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Jira, Zendesk, and Intercom. The free plan costs nothing and allows 100,000 log lines daily, retained for 24 hours, with up to 2,000 devices. Team costs $39 a month; Pro costs $89 a month; Premium costs $449 a month. On-Premises License costs $3,600 a month for up to 50 developer seats. Logs are encrypted in transit and at rest; Bugfender states GDPR compliance and ISO 27001 certification.
Shakebug
Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web applications. A user can report a bug by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs, and device details. Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, operating-system, and trend details. Session Journey places sessions, events, bug reports, and crash data on a timeline, including visitors who have not logged in. The platform also provides real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. It supports Android, iOS, Flutter, React Native, API, extensions, self-hosted deployments, and web. The Basic plan is free; paid plans start at $57 a month billed yearly.