| Price from | $50/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Customer Service Bug Reporting Software | 8.5 (#4) | 7.2 (#8) |
| Company history | BugHerd says it was co-founded in 2010 and officially launched to the SaaS market in 2011. | The FAQ says Instabug became Luciq in 2025 as its product expanded into agentic mobile observability. |
| Headquarters | Melbourne, Australia | San Francisco, California, United States |
| Integrations | The site lists integrations including Trello, Slack, GitHub, Jira, Asana, ClickUp, and Zapier. | Listed integrations include Jira, GitHub, Slack, Asana, Zendesk, Datadog, and PagerDuty. |
| Security | The security page says connections use TLS 1.2 or higher and production data at rest is encrypted with AES-256. | Luciq states that it is SOC 2 Type II and ISO 27001:2022 certified, GDPR compliant with a DPA, and third-party penetration tested. |
