BugHerd
bugherd.com
Spec sheet
- Free plan
- NoRead 20 Sep 2026 · bugherd.com
- Integrations
- The site lists integrations including Trello, Slack, GitHub, Jira, Asana, ClickUp, and Zapier.Read 8 Oct 2026 · bugherd.com
- Security
- The security page says connections use TLS 1.2 or higher and production data at rest is encrypted with AES-256.Read 8 Oct 2026 · bugherd.com
- Headquarters
- Melbourne, AustraliaRead 28 Sep 2026 · bugherd.com
- Founded
- 2011Read 28 Sep 2026 · bugherd.com
- AI handling
- The security page says optional AI features are off by default and send only task titles and descriptions to the AI provider.Read 8 Oct 2026 · bugherd.com
- Automatic context
- BugHerd captures screenshots and technical details such as browser, operating system, and screen resolution with feedback.Read 8 Oct 2026 · bugherd.com
- Client access
- Clients can leave feedback without creating an account or logging in.Read 8 Oct 2026 · bugherd.com
- Company history
- BugHerd says it was co-founded in 2010 and officially launched to the SaaS market in 2011.Read 8 Oct 2026 · bugherd.com
- Extension and embed
- BugHerd can be used through a browser extension or by installing JavaScript code on a website.Read 8 Oct 2026 · bugherd.com
- Feedback formats
- The pricing page lists feedback on websites, Figma designs, PDFs, images, and video.Read 8 Oct 2026 · bugherd.com
- Hosting and location
- BugHerd says it runs on Salesforce Heroku hosted on AWS in the us-east-1 region, with screenshots and attachments stored in S3 in the same region.Read 8 Oct 2026 · bugherd.com
- Privacy and retention
- BugHerd says account data is retained for the life of the account and deleted items are permanently removed from production within 14 days.Read 8 Oct 2026 · bugherd.com
- Support and enterprise
- The Custom plan lists a dedicated success manager, onboarding and training support, and secure single sign-on.Read 8 Oct 2026 · bugherd.com
- Task board
- Feedback is organized as trackable tasks on a Kanban-style task board.Read 8 Oct 2026 · bugherd.com
- Text edits
- Clients can highlight text and suggest replacements, which BugHerd pins and captures as tasks.Read 8 Oct 2026 · bugherd.com
- Website feedback
- Clients can point, click, and comment on a live website, with feedback pinned to page elements and converted into tasks.Read 8 Oct 2026 · bugherd.com
Plans and prices
Standard $50 a month $50/mo monthly; $42/mo yearly 5 members · unlimited client users · unlimited projects · 10 GB storage Read 8 Oct 2026 · bugherd.com
Studio $80 a month $80/mo monthly; $67/mo yearly 10 members · unlimited client users · unlimited projects · 25 GB storage Read 8 Oct 2026 · bugherd.com
Premium $150 a month $150/mo monthly; $125/mo yearly 25 members · unlimited client users · unlimited projects · 50 GB storage Read 8 Oct 2026 · bugherd.com
Custom Priced on request Let's talk Custom member limit · unlimited client users · unlimited projects · unlimited storage Read 8 Oct 2026 · bugherd.com
Where Specifiction places it
- Screenshot Annotation Software#9 of 768.5
- Web Annotation Tools#5 of 318.5
- Customer Feedback Software#10 of 598.5
- Bug Tracking Software#5 of 268.5
- Markup Software#11 of 268.5