BugHerd vs Ruttl
BugHerd
bugherd.comRuttl
ruttl.comSide by side
| Figure | BugHerd | Ruttl |
|---|---|---|
| Price from | $50/mo | $18/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Screenshot Annotation Software | 8.5 (#9) | 8.2 (#26) |
| Spec score · Web Annotation Tools | 8.5 (#5) | 7.8 (#16) |
| Spec score · Customer Feedback Software | 8.5 (#10) | 7.9 (#34) |
| Spec score · Markup Software | 8.5 (#11) | 7.9 (#19) |
| Client access | Clients can leave feedback without creating an account or logging in. | Ruttl says clients can give feedback on live projects without signing up. |
| Free plan | No | Yes |
| Integrations | The site lists integrations including Trello, Slack, GitHub, Jira, Asana, ClickUp, and Zapier. | The integrations page describes connections to Asana, Trello, Slack, Jira and ClickUp; it says Figma, Zendesk, Monday, Zoho Cliq, Zoom and Mailchimp are coming soon. |
| Security | The security page says connections use TLS 1.2 or higher and production data at rest is encrypted with AES-256. | The Business plan includes SAML support, and the site links an ISO document from its legal section. |
| Website feedback | Clients can point, click, and comment on a live website, with feedback pinned to page elements and converted into tasks. | Users can leave pixel-level comments on live websites and make live site changes; the site names WordPress, Shopify and custom HTML/CSS as supported project types. |
Plans
BugHerd
- Standard$50 a month
- Studio$80 a month
- Premium$150 a month
- CustomPriced on request
In their own words
Ruttl
Ruttl is a feedback tool for live websites, mobile apps, web apps, images and PDFs. On live websites, users can place pixel-level comments and make changes; supported project types include WordPress, Shopify and custom HTML/CSS. Clients can comment on live projects without signing up. For mobile app feedback, the @ruttl/mobile-sdk NPM package turns bug reports into project tickets. Teams can also comment on images and PDFs, share video recordings as visual comments, assign tasks, prioritize tickets and set deadlines. Integrations include Asana, Trello, Slack, Jira and ClickUp; Figma, Zendesk, Monday, Zoho Cliq, Zoom and Mailchimp are listed as coming soon. The homepage describes sentiment analysis for comments and AI recommendations to improve site performance; accessibility and SEO features are also listed as coming soon. The Free plan includes 5 users, 1 project, 5 pages, unlimited guests, 10 comments and 1 GB storage. Pro costs $18 a month, billed $18 /month/user. Ruttl lists web and API platforms.