BugHerd vs UserReport
BugHerd
bugherd.comUserReport
userreport.comSide by side
| Figure | BugHerd | UserReport |
|---|---|---|
| Price from | $50/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Customer Feedback Software | 8.5 (#10) | 7.5 (#49) |
| Founded | 2011 | 2010 |
| Headquarters | Melbourne, Australia | Copenhagen, Denmark |
Plans
BugHerd
- Standard$50 a month
- Studio$80 a month
- Premium$150 a month
- CustomPriced on request
In their own words
UserReport
UserReport is a set of survey and feedback widgets for websites and apps. It helps teams learn who their users are, what they want, and which product changes they suggest. The survey widget supports demographic questions, Net Promoter Score, satisfaction measures, device comparisons, and newsletter signups. It connects with Google Analytics so survey responses can be considered alongside user behavior data. The feedback widget collects ideas and bug reports, lets users vote, and can be styled with a site's wording, colors, and logo in more than 60 languages. Website installation uses a code snippet; surveys and a feedback forum can then be configured without changing that code. Documentation includes Android and iOS SDK installation guides. The free plan costs nothing and includes survey and feedback widgets plus Google Analytics integration. UserReport was founded in 2010, is headquartered in Copenhagen, and is part of AudienceProject's product suite.