Bugsink vs BugSnag
Bugsink
bugsink.comBugSnag
bugsnag.comSide by side
| Figure | Bugsink | BugSnag |
|---|---|---|
| Price from | $15/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Error Monitoring Software | 8.3 (#8) | 9.0 (#2) |
| Spec score · Error Tracking | 8.2 (#10) | 8.8 (#4) |
| Headquarters | Utrecht, Netherlands | Somerville, Massachusetts, United States |
| Purpose | Bugsink collects exceptions from running applications and displays them centrally so developers can understand production failures. | BugSnag monitors mobile and web apps to help development teams find bugs, fix them, and deploy stable releases. |
| Support | Premium Support includes priority email support and one hour of onboarding assistance; Enterprise Support includes priority support across all channels. | All plans include online resources and assistance from the BugSnag Support Team; the Enterprise feature list includes premium support and a dedicated Customer Success Manager. |
Plans
Bugsink
- 15K / EvaluationFree
- Self-hostedFree
- Premium Support$15 a month
- 75K Events$16 a month
- 600K Events$50 a month
- 3M Events$158 a month
- 15M events$568 a month
- 50M events$1,288 a month
- Enterprise SupportPriced on request
- Higher volumePriced on request
In their own words
Bugsink
Bugsink collects exceptions from running applications and displays them centrally so developers can investigate production failures. It works with Sentry’s open-source SDKs; an application can send events after its DSN is changed. Repeated errors are grouped into issues, with search and trends to support review, resolution, or muting. Debugging information includes stack traces, code, and local variables. Alerts can be sent through email, Slack, Mattermost, Discord, Microsoft Teams, Telegram, or custom HTTP endpoints. Customers can use Bugsink’s managed hosting or self-host the product on their own infrastructure. The company says hosted service data is located in the European Union, while self-hosted data remains on the customer’s infrastructure. The hosted free tier allows 15K monthly events, one user, and 5K retained events. The 75K Events plan costs $16 a month and includes unlimited users and 75K retained events; 600K Events costs $50 a month with 600K retained events and unlimited users. Self-hosting costs nothing, includes all features and unlimited users, and bases volume on hardware.
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.