Bugsink vs Embrace User Session Insights

Bugsink collects exceptions from running applications and displays them centrally so developers can investigate production failures. It works with Sentry’s open-source SDKs; an application can send events after its DSN is changed. Repeated errors are grouped into issues, with search and trends to support review, resolution, or muting. Debugging information includes stack traces, code, and local variables. Alerts can be sent through email, Slack, Mattermost, Discord, Microsoft Teams, Telegram, or custom HTTP endpoints. Customers can use Bugsink’s managed hosting or self-host the product on their own infrastructure. The company says hosted service data is located in the European Union, while self-hosted data remains on the customer’s infrastructure. The hosted free tier allows 15K monthly events, one user, and 5K retained events. The 75K Events plan costs $16 a month and includes unlimited users and 75K retained events; 600K Events costs $50 a month with 600K retained events and unlimited users. Self-hosting costs nothing, includes all features and unlimited users, and bases volume on hardware.

Embrace User Session Insights helps teams investigate mobile app issues by recreating user journeys with production data. Session timelines combine technical and behavioral details, including vitals, webviews, taps, network calls, crashes, and push notifications. Teams can search and filter event details in the User Timeline, which shows session duration and a technical summary, and segment sessions by device, location, OS version, or app version. For issues, errors, and crashes, user impact analysis provides a view across the user base. The product page describes sessions as unsampled and user data as compliant and anonymized. It runs in the cloud and supports Android, iOS, and web, with frontend monitoring, release tracking, source-map support, and session replay. Free includes up to 1 million sessions per year, up to five users, and three days of event data retention; ingestion stops when either cap is reached unless the customer upgrades. Pro costs 0.80 USD per 1,000 sessions with an 80 USD monthly minimum, and includes up to 10 users and 14 days of retention. A 30-day Pro trial is available. Enterprise has custom pricing and 30 days of retention.