Bugsink vs RootCause
Bugsink
bugsink.comRootCause
therootcause.ioSide by side
| Figure | Bugsink | RootCause |
|---|---|---|
| Price from | $15/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 10 | 3 |
| Spec score · Error Monitoring Software | 8.3 (#8) | 7.7 (#21) |
| Deployment | Users can choose managed hosting operated by Bugsink or self-host the same product on their own infrastructure. | The Business and Enterprise plans list on-premises availability and a Docker image. |
| Headquarters | Utrecht, Netherlands | Stockholm, Sweden |
| Purpose | Bugsink collects exceptions from running applications and displays them centrally so developers can understand production failures. | RootCause monitors web applications for errors and lets teams reproduce them using recorded user sessions. |
| Support | Premium Support includes priority email support and one hour of onboarding assistance; Enterprise Support includes priority support across all channels. | Commercial plans include community forum support; Startup and Business list Premium Support, while Enterprise lists Email Support. |
Plans
Bugsink
- 15K / EvaluationFree
- Self-hostedFree
- Premium Support$15 a month
- 75K Events$16 a month
- 600K Events$50 a month
- 3M Events$158 a month
- 15M events$568 a month
- 50M events$1,288 a month
- Enterprise SupportPriced on request
- Higher volumePriced on request
RootCause
- Startup$99 a month
- Business (on-premises)$199 a month
- Enterprise (on-premises)$699 a month
In their own words
Bugsink
Bugsink collects exceptions from running applications and displays them centrally so developers can investigate production failures. It works with Sentry’s open-source SDKs; an application can send events after its DSN is changed. Repeated errors are grouped into issues, with search and trends to support review, resolution, or muting. Debugging information includes stack traces, code, and local variables. Alerts can be sent through email, Slack, Mattermost, Discord, Microsoft Teams, Telegram, or custom HTTP endpoints. Customers can use Bugsink’s managed hosting or self-host the product on their own infrastructure. The company says hosted service data is located in the European Union, while self-hosted data remains on the customer’s infrastructure. The hosted free tier allows 15K monthly events, one user, and 5K retained events. The 75K Events plan costs $16 a month and includes unlimited users and 75K retained events; 600K Events costs $50 a month with 600K retained events and unlimited users. Self-hosting costs nothing, includes all features and unlimited users, and bases volume on hardware.
RootCause
RootCause has no write-up on Specifiction yet; its figures are above.