BugSnag vs Dynatrace Real User Monitoring

BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.

Dynatrace Real User Monitoring tracks interactions with web and mobile applications on Android, iOS, and the web. It covers Core Web Vitals, user interactions, errors, geographic breakdowns, and error correlation. Billing is based on sessions. The Real User Monitoring plan costs $2.25 a month, billed at $0.00225 per session, with 35 days of data retention. RUM with Session Replay costs $4.50 a month, billed at $0.0045 per session with replay capture and the same 35-day retention. The Real User Monitoring Property plan is free and uses usage-based session-property billing. There is no free plan, but a 15-day trial is listed. The product supports mobile app monitoring and interaction tracking across its listed platforms. Dynatrace was founded in 2005 and is headquartered in Boston, Massachusetts, United States.