BugSnag vs fastmon RUM
BugSnag
bugsnag.com
fastmon RUM
fastmon.euSide by side
| Figure | BugSnag | fastmon RUM |
|---|---|---|
| Price from | Free | €29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Real User Monitoring | 9.0 (#4) | 8.0 (#12) |
| API | Public APIs include data access, error reporting, build, sessions and uploads for source maps, dSYMs, Android mappings, NDK symbols, Breakpad symbols and other symbol files. | The REST API provides analytics queries and endpoints for errors, visitors, Server-Timing and releases, with Bearer-token authentication and an OpenAPI schema. |
| Headquarters | Somerville, Massachusetts, United States | Hannover, Germany |
| Integrations | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. | The site names Shopware and Shopify integrations, and says the script can also be used on WordPress, Magento, TYPO3, Webflow, Next.js, React and other websites that accept a script tag. |
| Purpose | BugSnag monitors mobile and web apps to help development teams find bugs, fix them, and deploy stable releases. | fastmon measures store load time and web performance using data from real customers’ devices and networks. |
| Support | All plans include online resources and assistance from the BugSnag Support Team; the Enterprise feature list includes premium support and a dedicated Customer Success Manager. | Product support by email is included on every plan, while debugging and performance optimization are offered as consulting. |
| Trial | The pricing page FAQ identifies a 14-day free trial. | The maker offers 30 days of full access without a credit card and says billing starts only after the user chooses a plan. |
Plans
In their own words
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.
fastmon RUM
fastmon RUM has no write-up on Specifiction yet; its figures are above.