BugSnag vs GlitchTip
BugSnag
bugsnag.comGlitchTip
glitchtip.comSide by side
| Figure | BugSnag | GlitchTip |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Error Monitoring Software | 9.0 (#2) | 8.3 (#9) |
| Spec score · Runtime Monitoring Software | 9.0 (#4) | 8.4 (#18) |
| Spec score · Error Tracking | 8.8 (#4) | 8.2 (#11) |
| Headquarters | Somerville, Massachusetts, United States | New York, United States |
| Integrations | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. | The maker documents verified integrations with GitLab Error Tracking and Grafana data sources. |
| Performance | Performance monitoring captures metrics such as app starts, screen loads, and Web Vitals, with spans sold in packs. | Performance monitoring highlights slow web requests, database calls, and other transactions. |
| Quota behavior | Plans impose event quotas; customers can capture overages or rate-limit them, and repeated overages can trigger automatic tier upgrades. | When a hosted organization exceeds its event quota, GlitchTip says it throttles by 10% increments until usage reaches twice the quota, when it blocks fully. |
| Support | All plans include online resources and assistance from the BugSnag Support Team; the Enterprise feature list includes premium support and a dedicated Customer Success Manager. | The Medium tier includes priority email and live chat support, while Large includes development support and prioritization. |
Plans
In their own words
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.