BugSnag vs Hawk
BugSnag
bugsnag.comHawk
hawk.soSide by side
| Figure | BugSnag | Hawk |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 0 |
| Spec score · Error Monitoring Software | 9.0 (#2) | 7.7 (#19) |
| Headquarters | Somerville, Massachusetts, United States | Saint Petersburg, Russia |
| Integrations | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. | Official Catchers are listed for JavaScript, Node.js, React, Vue, Nuxt, Webpack, Vite, Python, Flask, FastAPI, PHP, Symfony, Laravel, Go, Android, Kotlin, and Java. |
| Security controls | Security pages describe GCP hosting, TLS encryption, two-factor authentication, salted password hashes, API authentication and organization roles. | The security policy describes TLS encryption in transit, Argon2-hashed passwords, and regular daily and weekly backups. |
| Sensitive data | Sensitive-data tooling can redact personally identifiable information after ingestion and supports GDPR, CCPA and HIPAA-related controls. | Hawk says its backend filters specified sensitive data by default, and Catchers support a before-send hook for removing event fields or values. |
| Support | All plans include online resources and assistance from the BugSnag Support Team; the Enterprise feature list includes premium support and a dedicated Customer Success Manager. | Product questions can be sent to [email protected]; billing and paid-feature questions go to [email protected]. |
Plans
In their own words
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.