BugSnag vs Rollbar
BugSnag
bugsnag.com
Rollbar
rollbar.comSide by side
| Figure | BugSnag | Rollbar |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Error Monitoring Software | 9.0 (#2) | 7.5 (#24) |
| Spec score · Runtime Monitoring Software | 9.0 (#4) | 7.4 (#34) |
| Spec score · Debugging Software | 9.0 (#3) | 7.6 (#19) |
| Spec score · Error Tracking | 8.8 (#4) | 7.4 (#16) |
| Spec score · Customer Service Bug Reporting Software | 8.8 (#3) | 7.3 (#7) |
| Error monitoring | The service automatically captures unhandled crashes and lets teams report handled exceptions with diagnostic context. | Rollbar shows when errors occur, groups similar issues automatically, and provides context and source control integration to help identify causes. |
| Headquarters | Somerville, Massachusetts, United States | San Francisco, California, United States |
| Integrations | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. | The integrations page lists GitHub, GitLab, Jira, Slack-related alert workflows, PagerDuty, OpsGenie, Microsoft Teams, and an MCP server. |
| Support | All plans include online resources and assistance from the BugSnag Support Team; the Enterprise feature list includes premium support and a dedicated Customer Success Manager. | The pricing comparison lists email and chat support, priority support, direct Slack channels, and custom SLAs among plan support options. |
Plans
Rollbar
- AdvancedPrice not published
- EnterprisePriced on request
- EssentialsPrice not published
- FreePrice not published
In their own words
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.
Rollbar
Rollbar is a code-first observability platform connecting error monitoring, session replays, and releases. It displays when errors happen, groups similar issues, and supplies context and source-control integration to help teams investigate causes. Session Replay pairs browser activity with related errors, giving teams a way to examine frontend problems. Rollbar Resolve reviews code and can open a pull request proposing a fix for approval.
Listed SDK and framework support includes JavaScript, iOS, Android, Go, Java,.NET, Node.js, PHP, Python, React, and Ruby. Integrations include GitHub, GitLab, Jira, PagerDuty, OpsGenie, Microsoft Teams, Slack-related alert workflows, and an MCP server. Rollbar states that it is SOC 2 and ISO 27001 certified. The Free plan includes 5,000 occurrences and 1,000 sessions per month; the plan comparison lists a 30-day maximum retention period for that plan. Pricing is listed as free, with paid plans from $9/mo and a 14-day trial. Advanced lists up to 180 days of retention, while Enterprise offers custom volume and retention for teams requiring more than 80 million events.