BugSnag vs Shakebug

BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.

Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web applications. A user can report a bug by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs, and device details. Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, operating-system, and trend details. Session Journey places sessions, events, bug reports, and crash data on a timeline, including visitors who have not logged in. The platform also provides real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. It supports Android, iOS, Flutter, React Native, API, extensions, self-hosted deployments, and web. The Basic plan is free; paid plans start at $57 a month billed yearly.