BugSnag vs TrackJS
BugSnag
bugsnag.comTrackJS
trackjs.comSide by side
| Figure | BugSnag | TrackJS |
|---|---|---|
| Price from | Free | $45/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Error Monitoring Software | 9.0 (#2) | 7.6 (#23) |
| Spec score · Runtime Monitoring Software | 9.0 (#4) | 7.6 (#33) |
| Spec score · Error Tracking | 8.8 (#4) | 7.5 (#14) |
| API | Public APIs include data access, error reporting, build, sessions and uploads for source maps, dSYMs, Android mappings, NDK symbols, Breakpad symbols and other symbol files. | The data API lets customers retrieve and analyze TrackJS data, export it to other systems, poll for changes, and build custom dashboards. |
| Headquarters | Somerville, Massachusetts, United States | Minnesota, United States |
| Integrations | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. | Documented integrations include Angular, Axios, NextJS, React, Redux, Vue, and Web Workers. |
| Limits | The free tier includes seven days of data retention, while Select and Preferred list 60 days and Enterprise lists custom retention. | Error limits are applied per minute, plan limits are soft, and TrackJS says it does not charge for errors sent. |
| Sensitive data | Sensitive-data tooling can redact personally identifiable information after ingestion and supports GDPR, CCPA and HIPAA-related controls. | The agent does not record user input or network request payloads, and customers can disable console recording or modify error payloads before reporting. |
| Support | All plans include online resources and assistance from the BugSnag Support Team; the Enterprise feature list includes premium support and a dedicated Customer Success Manager. | TrackJS says its team is responsive to documentation questions, and its pricing page lists email help, staff training, and dedicated support among plan features. |
Plans
TrackJS
- Starter$45 a month
- Professional$91 a month
- Business$183 a month
- EnterprisePriced on request
In their own words
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.