BugSplat vs NHN Cloud Log & Crash Search

BugSplat captures, symbolicates, and groups crashes, errors, and other issues so development teams can examine and prioritize them. Reports can include call stacks, thread state, memory, operating system, GPU, build version, and user impact. Grouping weights issues by volume, bringing those affecting more users higher in the list, and stability tracking flags regressions across releases. Listed integrations include GitHub, GitLab, Jira, Slack, Azure DevOps, Discord, Monday, and Teams. It supports desktop, cross-platform, game, mobile, and web development, including Windows, macOS, Linux, iOS, and Android. BugSplat has a free plan at free, with three logins, 100GB storage, 15,000 crashes per month, and one-month retention. Team costs $37 a month, billed annually, and provides 10 logins, 250GB storage, 25,000 crashes per month, and three-month retention. A 14-day full-featured trial requires no credit card. BugSplat states it is SOC 2 Type II audited and GDPR compliant; listed security features include SSO, MFA, per-database access, and PII obfuscation.

NHN Cloud Log & Crash Search collects and stores logs from client and server applications for viewing and searching. Logs can be sent to its collector over HTTP as JSON, including bulk delivery in JSON-array format. The Log Search API accepts Lucene queries and requires a project secret key in the request header. Searches cover logs from the previous 90 days, and each time range can span no more than 31 days. Results are returned in pages of up to 100 logs; the guide documents paging through up to 100,000 logs. HTTP ingestion requests are limited to 52 MB, while an individual JSON log can be 8 MB. Search usage consumes tokens based on duration, size, and query complexity, with replenishment over time. Source maps are supported. Platforms listed are Android, iOS, web, Windows, and API. Pricing is by custom estimate rather than a stated product price.