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Bugzilla vs Gemini

Bugzilla

bugzilla.org

Gemini

countersoft.com

Side by side

FigureBugzillaGemini
Price fromFree$10/mo
Free planYes—
Free trial—Yes
Open source——
WebYesYes
WindowsYesYes
macOSYes—
LinuxYes—
APIYesYes
Self-hostedYesYes
Plans published12
Spec score · Game Bug Tracking Software8.5 (#5)8.3 (#10)
SecurityThe project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses.Gemini 7.4 and later supports optional two-factor authentication through standard authenticator apps, and stores users’ encrypted authentication details.
SupportBugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support.The maker advertises complete product support with both Cloud and Self-host plans, and says it helps with installation and configuration for team trials.

Plans

Bugzilla

  • BugzillaFree

Bugzilla pricing →

Gemini

  • Cloud$10 a month
  • Self-host$850, paid once

Gemini pricing →

In their own words

Bugzilla

Bugzilla is a self-hosted, web-based system for tracking defects, issues, enhancements, and other product change requests. It is free and open source, and runs on Linux, macOS, and Windows, with API access. Its search ranges from full-text queries to advanced searches, including time-based criteria. Users can choose which bug-change emails they receive, and scheduled search reports can be sent as often as every fifteen minutes. Reports can include tables and graphs, and can be exported as CSV. Administrators can tailor workflows, statuses, resolutions, and fields, then extend an installation with templates and extensions. Groups control who can view or edit bugs; an insider group can make comments and attachments private. Bugzilla supports XML-RPC and JSON-RPC services, several authentication methods, and MySQL, PostgreSQL, or Oracle databases. Its Patch Viewer connects with LXR, CVS, and Bonsai. Support is community-based through mailing lists and chat rooms; the project does not directly provide commercial support.

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Gemini

Gemini is an enterprise task and issue-tracking product for help desk and IT support, project management, software development, and integrated testing. It combines reusable bug filters, cross-project search, dependency management, scheduling, and customizable workflows with agile planning for Scrum and Kanban. Teams can manage test plans and produce road maps, change logs, and Scrum burndown charts. Gemini connects with tools including Visual Studio, Outlook, Slack, GitHub, Bitbucket, Team Foundation Server, Subversion, Git, and Mercurial. It also offers a REST API, webhooks, an apps framework, and the Breeze app for turning inbound email into tickets. Gemini runs on the web, Windows, API, and self-hosted deployments. Cloud costs $10 a month per user, billed monthly, and includes unlimited projects and content and product support. Self-host costs 850.00 USD once for 10 users. Cloud hosting supports Forms authentication, but not Windows Authentication or Active Directory. Self-hosted Gemini 7.6.0 and later requires Windows Server 2019 or later, SQL Server 2019 or later, and TLS 1.2 or later.

Visit countersoft.com