BuildABot Studio vs Chatbase
BuildABot Studio
tevmbotstudio.comChatbase
chatbase.coSide by side
| Figure | BuildABot Studio | Chatbase |
|---|---|---|
| Price from | Free | $40/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 9 |
| Spec score · Chatbot Builders | 8.1 (#115) | 9.3 (#3) |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Headquarters | Cape Town, South Africa | San Francisco, California |
| Integrations | API orchestration connects REST APIs using OAuth2, Bearer, Basic, or API Key authentication, with circuit breakers and retries. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge-base answers | Yes | Yes |
| Product | BuildABot Studio is a no-code visual builder for designing, testing, and deploying multi-channel chatbots. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
| Security | The site states that it uses JWT authentication, role-based access control, 256-bit encryption, and audit logging, and is POPIA and GDPR compliant. | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. |
| Visual flow builder | Yes | No |
Plans
BuildABot Studio
- Launch5,499 ZAR a month
- Growth$14,499 a month
- Enterprise36,000 ZAR a month
- Free sandboxFree
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
In their own words
BuildABot Studio
BuildABot Studio has no write-up on Specifiction yet; its figures are above.
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.